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Program Safety Guide
Spectrum Health Systems · Lowell, MA 01851
About The Role
## Description
**Location:** Lowell, MA - Clinical Stabilization Services (CSS) Inpatient Treatment Program
**Pay rate:** $21.00/hour
**Available Schedules:**Friday-Saturday 7:00am - 3:30pm OR 11:00pm - 7:30am; Sunday-Monday 3:00pm - 11:30pm
The **Program Guide** is responsible for
- Promoting and maintaining a safe pro-social environment for clients who come to the program daily to receive their medication.
- Greeting clients, customer service, monitor for client/staff safety, communicate with clients in a trauma sensitive manner that guides clients in and out of the program orderly.
## Qualifications
**Qualifications:**
- High School Diploma or GED required
- Prior experience working in customer service and/or with individuals with substance use disorders.
- Computer experience and familiarity with Windows 2000, Microsoft Outlook and Microsoft Word required
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