Shelter Advocate
BHcare Inc. · Shelter, New Haven, CT - New Haven, CT
About The Role
## Shelter Advocate
**Domestic Violence Shelter Advocate**
Are you passionate about helping survivors of domestic violence find safety, support, and hope? BHcare is seeking a caring and dedicated **Domestic Violence Shelter Advocate** to provide direct support to adults and children in our safe house. This role is essential in creating a safe environment while empowering clients to heal, rebuild, and thrive.
**Schedule: Part-time**
***Saturday and Sunday, 6:45am-3:15pm 16 hours per week***
**What You’ll Do:**
- Welcome new residents and their children, complete intakes, and provide orientation to the shelter.
- Offer crisis intervention, safety planning, and emotional support to survivors and their families.
- Provide individual support and referrals to community resources such as healthcare, education, and social services.
- Facilitate transportation for clients to medical appointments, school, shopping, and activities.
- Collaborate with community partners, including law enforcement, hospitals, and other providers, to ensure client needs are met.
- Maintain a safe, clean, and supportive shelter environment.
- Assist clients with developing and following through on service plans to achieve safety and independence.
- Cover the 24/7 hotline and respond to crisis calls with compassion and professionalism.
- Ensure all documentation is completed promptly and accurately.
**What We’re Looking For:**
- Compassionate, reliable, and committed to supporting survivors of domestic violence.
- Strong communication and crisis intervention skills.
- Ability to remain calm, empathetic, and professional in challenging situations.
- Comfortable collaborating with both clients and external providers.
- Must remain awake and alert during shifts.
- Valid driver’s license and willingness to use personal vehicle for work-related purposes.
**Why Join BHcare?**
At BHcare, you’ll be part of a mission-driven team working to break the cycle of domestic violence and build stronger, safer communities. We offer a supportive environment where your work truly changes lives.
**Be a voice of hope. Be an advocate for safety. Apply today to join BHcare as a Domestic Violence Shelter Advocate.**
**We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed service member.**
## Qualifications
**Qualifications:**
- Bachelor’s degree preferred. In lieu of Bachelor’s degree: Associates degree or college coursework equivalent (2 years) and 2 years work experience in human services; OR high school diploma and minimum of 4 years of experience in human services.
- Substitution of appropriate college training is allowed but subject to funder’s approval,
- Two years Advocacy and/or direct service experience working with survivors of domestic violence in a community-based setting preferred.
- Bi-lingual (English/Spanish) preferred.
- Must be able to obtain and maintain the certified domestic violence counselor per CGS 52-146k before providing direct service to clients, followed with six-hour recertification yearly.
- Strong Written Communication skills.
- Ability to work effectively with a diverse range of clients.
- Crisis intervention and counseling skills preferred.
- Must be proficient in Microsoft 365. Must be able to navigate through electronic health records system (EHR).
- Must have and maintain a valid driver’s license. Must maintain an acceptable driving record and be insurable at a reasonable rate under the Organization’s auto insurance plan.
**PROFESSIONAL LICENSURE / CERTIFICATIONS**
- Must be able to obtain and maintain CPR/ First Aid/ AED certification
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