Assistant General Manager

## Description

**Position Title:** Assistant General Manager

**Reports To:** General Manager

**Employment Status:** Full-Time

**Job Summary:**

*The Assistant General Manager (AGM) plays a key leadership role in driving revenue growth, profitability, and operational excellence at Brundage Mountain Resort. This position supports the General Manager in overseeing resort-wide operations while directly leading several revenue-generating departments, including Mountain Sports School, Retail & Rental, Marketing, Sales and Guest Services, and acting as the operational lead in the absence of the General Manager.*

*The AGM partners closely with the Resort Leadership Team to develop and execute long- and short-term strategies, optimize financial performance, and elevate both employee and guest experience. The ideal candidate is a proven strategic leader with deep knowledge of hospitality and resort operations, a strong financial and analytical mindset, and the ability to inspire and develop high-performing teams.*

**Essential Duties and Responsibilities:**

• Develop and implement strategic pricing, promotion and product decisions with and for all revenue departments to maximize overall revenue opportunities.
• Collaborate with cross-functional teams to identify market opportunities and launch new products and experiences.
• Provide analytic and strategic counsel to leadership to maximize profitability.
• Partner with leadership to build and implement growth strategies.
• Translate strategic goals into actionable operating plans, ensuring alignment across all departments.
• Introduce new systems, policies, and processes to enhance efficiency, compliance, and scalability.
• Serve as acting operational lead when necessary, ensuring seamless execution of resort operations.
• Conduct market and competitive research to inform product, pricing, and brand positioning.
• Leverage data-driven insights to support marketing strategies and brand storytelling.
• Identify opportunities for market expansion and guest segmentation growth.
• Help steward a brand experience that differentiates Brundage in the ski industry landscape.
• Build, lead, and mentor high-performing operational and revenue-focused teams.
• Foster a culture of accountability, guest-centricity, and operational excellence.
• Strengthen cross-department collaboration and build internal/external partnerships.
• Promote safety standards, employee engagement initiatives, and community connection

## Qualifications
**Job Qualifications:**

• An experienced leader with 10+ years of extensive ski/hospitality/lodging industry experience and proven success in P&L management in a leadership role.
• Demonstrated success increasing revenue and profitability through strategic and operational execution.
• Strong technical and operational understanding of mountain resort functions (winter + summer).
• Skilled in financial analysis, budgeting, forecasting, and performance optimization.
• Proven ability to build and retain high-performing teams in a fast-paced, seasonal business model.
• Excellent written and verbal communication skills, comfortable engaging at all levels.
• Advanced problem-solving and organizational skills with ability to manage multiple priorities.
• Proficiency with Microsoft Office Suite; experience with resort systems (e.g., Entabeni, LightSpeed) preferred.
• Bachelor’s degree required; advanced degree preferred.
• A demonstrated track record of effective execution, including revenue growth and profit enhancement

**Other Requirements:**

• Must pass background and motor vehicle record checks.
• Ability to work weekends, holidays, and peak seasonal hours.
• Ability to work in mountain weather conditions and navigate varied terrain.
• Physical ability to meet the demands of on-mountain and administrative tasks.