Care Coordinator

## Description

# Join the Helms Home Care Team as a Care Coordinator!

### Make a Difference Behind the Scenes of Exceptional Patient Care

At **Helms Home Care**, we believe outstanding patient care starts with outstanding coordination. We're looking for an enthusiastic, organized, and compassionate **Care Coordinator** to join our growing team! In this vital role, you'll serve as the connection between patients, nurses, pharmacies, and physicians, ensuring every patient receives timely, high-quality care.

If you're a skilled multitasker who thrives in a fast-paced environment, enjoys problem-solving, and loves helping others, we'd love to meet you!

## What You'll Do

As a Care Coordinator, you'll play a key role in scheduling and coordinating patient care by

• Responding promptly and professionally to pharmacy inquiries regarding patient services.
• Coordinating patient schedules by matching the most qualified nurse based on location, therapy, and patient-specific needs.
• Ensuring all required documentation is received and provided to our nurses before care begins.
• Verifying assigned nurses have the necessary training and competencies for each patient's therapy, coordinating additional training when needed.
• Communicating with nursing staff regarding schedules, patient care plans, and required documentation.
• Serving as the primary liaison between patients, nurses, pharmacies, and physicians to ensure seamless communication and outstanding patient support.
• Utilizing agency software and technology to document patient visits, coverage, special requirements, laboratory information, and order expirations.
• Maintaining accurate, timely documentation of all patient communications, concerns, and updates.
• Participating in team meetings focused on process improvement, patient growth, and operational excellence.
• Maintaining strict patient confidentiality while adhering to all HIPAA and ethical standards.
• Reporting patient care concerns promptly to clinical leadership.
• Keeping nursing staff informed of any changes to patients' plans of care.

## What We're Looking For

We're searching for someone who is

• Highly organized with exceptional attention to detail.
• An excellent communicator who enjoys collaborating with multiple healthcare professionals.
• Able to prioritize tasks and thrive in a fast-paced environment.
• Professional, dependable, and committed to delivering outstanding customer service.
• Comfortable learning and utilizing multiple computer systems and healthcare software.
• Passionate about helping patients receive the care they need.

## Qualifications
**Required:**

• High school diploma or GED.
• Reliable transportation.
• Strong computer and organizational skills.
• Excellent verbal and written communication skills.

**Preferred:**

• Associate's or Bachelor's degree.
• Previous experience in healthcare scheduling, care coordination, medical office administration, home health, infusion services, or customer service.

## Why Helms Home Care?

At Helms Home Care, you'll become part of a supportive team that's committed to making a meaningful impact every day. We value collaboration, compassion, accountability, and excellence. Your work will directly help patients receive the timely, coordinated care they deserve.

If you're ready to build a rewarding career where your organizational skills truly make a difference, we'd love to hear from you!

**Apply today and help us coordinate care that changes lives.**