Manager

## Description

**Job Title:** Dining Room Manager

**Location:** Savr Restaurant

**Reports To:** General Manager

**Employment Type:** Full-Time

### Position Overview

The Dining Room Manager is responsible for overseeing daily front-of-house operations, ensuring exceptional guest experiences, smooth service execution, and strong team leadership. This role is hands-on, fast-paced, and guest-focused, with accountability for service standards, staff performance, and operational flow throughout each shift.

### Key Responsibilities

**Guest Experience**

• Lead the dining room to deliver consistently high levels of hospitality and service.
• Actively engage with guests to ensure satisfaction, resolve concerns, and build repeat business.
• Handle guest feedback, service recovery, and special requests with professionalism and urgency.
• Maintain Savr’s service standards, pacing, and presentation at all times.

**Front-of-House Operations**

• Oversee floor execution during service, including table flow, pacing, and section management.
• Coordinate closely with the kitchen, bar, and host team to ensure seamless service.
• Manage reservations, walk-ins, and waitlists using the restaurant’s reservation system.
• Ensure dining room cleanliness, readiness, and overall appearance meet Savr standards.

**Team Leadership**

• Supervise, coach, and support servers, bartenders, hosts, and support staff.
• Lead pre-shift meetings, communicate daily priorities, and set expectations.
• Address performance issues promptly and professionally.
• Assist with hiring, onboarding, training, and scheduling of FOH staff.
• Enforce company policies and standards consistently.

**Operational Oversight**

• Monitor sales, labor, and guest flow during shifts to support operational goals.
• Ensure compliance with all company policies, alcohol service regulations, and safety standards.
• Handle cash management, comps, voids, and shift reports as required.
• Support special events, private dining, and large parties.

**Standards and Compliance**

• Ensure all staff follow service procedures, responsible alcohol service laws, and safety protocols.
• Maintain a positive, respectful, and professional work environment.
• Address and correct any service, safety, or compliance issues in real time.

## Qualifications
### Qualifications

• Minimum of 3 to 5 years of restaurant front-of-house experience, including supervisory or management roles.
• Strong leadership and guest service skills in a high-volume environment.
• Experience with reservation and POS systems.
• Excellent communication, organization, and problem-solving skills.
• Ability to work nights, weekends, and holidays as required.
• ServSafe Alcohol or equivalent certification preferred or willingness to obtain.

### Skills and Attributes

• Confident floor presence with strong leadership energy.
• Guest-first mindset with attention to detail.
• Calm, professional decision-making under pressure.
• Team-oriented with accountability and integrity.
• Strong multitasking and time-management skills.

### Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift up to 30 pounds.
• Ability to work in a fast-paced hospitality environment.

### Why Savr

Savr is a high-energy, elevated dining destination where teamwork, hospitality, and execution matter. This role offers the opportunity to lead a strong front-of-house team while delivering memorable guest experiences in a professional, fast-paced environment.