Maintenance Tech III - Full-Time (58677)

## Description

For more than 150 years, **Simpson** has met the changing needs and desires of Philadelphia area seniors from diverse backgrounds. A not-for-profit family of services, Simpson House, Simpson Meadows, Jenner’s Pond, Simpson Gardens I & II, and Simpson Midtown, as well as Simpson Home Care. Our loyal and long-term staff is full of caring professionals who truly love what they do.

**Simpson** provides residents with a lifestyle that includes on-campus conveniences, services, and amenities such as casual and fine dining venues, beauty salons, fitness centers, security, healthcare, activity programs, and much more. Our employees are inspired by a culture of Loving-Kindness, and we are fully committed to appreciating the array of backgrounds and talents demonstrated by our employees.

**Simpson** is looking for a**Maintenance III**to join our dynamic and seasoned team. If you are looking for a challenging opportunity to showcase your unique skills in the Personal Care industry, get in touch with us to discuss how you can join our team. Take a look at the details below for the position.

**Position Summary:** Maintenance Technician III performs skilled-level maintenance, repairs, and installations across a wide range of systems within a Senior Living environment. This position requires advanced technical knowledge in one or more trades such as **HVAC, electrical, plumbing, carpentry, or mechanical systems**, and a demonstrated ability to work independently or lead less experienced technicians. Technician III ensures safe, comfortable, and functional living environments for our residents and supports regulatory compliance across all facility systems.

**Essential Duties**

**1. General Maintenance & Repairs**

• Perform advanced diagnostic and repair work on a variety of building systems, including but not limited to HVAC units, plumbing systems, electrical panels, elevators, and commercial kitchen equipment.
• Conduct thorough inspections and preventive maintenance on apartments, common areas, and offices.
• Complete daily work orders, scheduled maintenance tasks, and emergency repairs with minimal supervision and within required timelines.
• Maintain detailed records of service activities, including parts used, time spent, and systems involved, to ensure accurate tracking and compliance documentation.

**2. Specialized Technical Work**

• Act as a subject matter expert (SME) in one or more trades:
• **HVAC:** Install, maintain, and repair heating, ventilation, air conditioning, and refrigeration systems, including chillers, PTACs, air handlers, and ductless systems.
• **Electrical:** Troubleshoot and repair lighting systems, outlets, circuits, panels, and emergency generators; ensure compliance with NEC and life safety codes.
• **Plumbing:** Perform installations and repairs of water supply lines, drainage systems, fixtures, backflow prevention devices, and hot water boilers.
• Ensure all specialty work meets code requirements and passes inspections by local authorities or third-party compliance agencies.

**3. Resident Support & Interaction**

• Provide timely and courteous service to residents for in-unit repairs or maintenance requests, ensuring minimal disruption to their daily lives.
• Communicate clearly with residents, particularly those with cognitive or sensory impairments, explaining the nature and timeline of repairs.
• Demonstrate empathy, patience, and discretion in resident areas, maintaining a professional and respectful demeanor at all times.
• Assist in moving furniture or supporting set-up for resident events or facility-wide activities as needed.

**4. Regulatory Compliance & Safety**

• Conduct and document regular inspections of critical systems, including fire suppression, emergency lighting, exit signs, eyewash stations, and life safety systems.
• Assist in preparing for annual and unannounced inspections from regulatory bodies (e.g., Department of Health, Fire Marshal, OSHA).
• Maintain current knowledge of relevant regulations including NFPA Life Safety Code, CMS guidelines (for healthcare units), ADA requirements, and infection control standards.
• Follow all safety protocols when working in or around resident-occupied spaces.

**5. Preventative Maintenance Program**

• Support and execute the community’s preventive maintenance plan by performing scheduled inspections, calibrations, and servicing of mechanical systems.
• Record metrics and operational readings from key systems (e.g., boilers, chillers, generators) and report anomalies to Facilities leadership.
• Maintain clean and organized mechanical rooms, workshops, and storage areas in accordance with best practices and audit standards.

**6. Vendor & Contractor Oversight**

• Escort and oversee outside contractors, ensuring work is completed to specification and within community safety and cleanliness guidelines.
• Coordinate vendor access to restricted areas and verify completion of contracted work before sign-off.
• Assist Facilities leadership in evaluating contractor proposals and providing scope-specific feedback based on in-field experience.

**7. Leadership, Training & Mentoring**

• Provide guidance and informal leadership to junior maintenance staff and new hires, sharing expertise and best practices.
• Train Maintenance Technicians I & II on equipment use, safety protocols, troubleshooting techniques, and community policies.
• Serve as acting team lead during absence of Facilities Supervisor, overseeing team workflow, assigning tasks, and reporting issues.

**8. Emergency Response & On-Call Duties**

• Participate in rotating on-call schedule, responding to after-hours emergencies such as power outages, water leaks, elevator issues, and HVAC failures.
• Assist in disaster preparedness activities including generator tests, backup power readiness, and facility lockdown drills.
• Take initiative to mitigate emergency risks until permanent repairs can be scheduled.
• Other duties as assigned

• **CORE COMPETENCIES.**
• **1. Technical Proficiency**

• Demonstrated expertise in at least one core trade (HVAC, electrical, plumbing) and solid working knowledge of general building maintenance practices.
• Ability to read and interpret blueprints, wiring diagrams, technical manuals, and building codes.
• Proficient use of tools, testing devices, and diagnostic equipment appropriate to the trade.

**2. Preventative & Corrective Maintenance**

• Skilled in implementing and following preventive maintenance schedules.
• Ability to proactively identify potential equipment failures and perform corrective actions before breakdowns occur.
• Competency in documenting maintenance activities and reporting findings.

**3. Safety & Compliance Awareness**

• Strong understanding of safety protocols and OSHA regulations, especially those related to senior living and healthcare facilities.
• Adheres to policies governing life safety systems (e.g., fire suppression, emergency power, ADA compliance).
• Demonstrates a commitment to maintaining a safe environment for residents and staff.

**4. Customer Service Orientation**

• Responds promptly and professionally to resident maintenance requests.
• Maintains a calm, respectful, and empathetic demeanor in all resident interactions.
• Understands and respects the dignity, privacy, and needs of older adults and those in memory care or assisted living.

**5. Communication Skills**

• Effectively communicates issues, timelines, and solutions to residents, teammates, and leadership—both verbally and in writing.
• Prepares clear, concise documentation for maintenance records, compliance logs, and vendor reports.
• Uses active listening and adapts communication style to fit audience (e.g., residents, supervisors, external inspectors).

**6. Problem Solving & Critical Thinking**

• Uses logical reasoning to diagnose equipment issues and system failures.
• Prioritizes multiple work orders efficiently, especially during emergencies.
• Applies trade knowledge creatively to resolve issues using cost-effective and code-compliant solutions.

**7. Teamwork & Collaboration**

• Works collaboratively with other maintenance team members, housekeeping, nursing, and administration.
• Supports a positive team environment by offering assistance, sharing knowledge, and maintaining a solution-focused attitude.
• Willing to step in during emergencies or high-demand periods to ensure resident care is uninterrupted.

**8. Initiative & Reliability**

• Takes ownership of responsibilities and follows through with minimal supervision.
• Demonstrates reliability by consistently showing up on time, meeting deadlines, and being available when on-call.
• Proactively identifies improvement opportunities within facilities operations.

**9. Adaptability**

• Responds well to change, whether in priorities, technologies, or building systems.
• Adjusts workflow based on resident needs, seasonal demands, or regulatory updates.