PARTS - retail advisor

## Description

### **Retail Parts Advisor – Royal Automotive Group**

**Location:** San Francisco, CA

**Schedule:** Monday – Friday (No Weekends)

**Position Type:** Full-Time

**Tired of working weekends at a job with no clear path forward? Swap the retail burnout for a career with stability, a Monday-through-Friday schedule, and full professional training. We aren’t just looking to fill a position; we are looking for the right person to grow with us and move up within our company.**

#### **About the Role**

Royal Automotive Group is seeking a dependable, detail-oriented Retail Parts Advisor to join our San Francisco team. In this role, you will be the backbone of our parts counter operations, ensuring our retail customers, wholesale accounts, and internal service technicians get the exact components they need efficiently.

If you appreciate a structured, professional environment, thrive on solving technical puzzles, and want a company where your ambition is rewarded with advancement opportunities, this is the place for you. **Prior automotive parts experience is a plus, but it is not required—if you have the right work ethic, we will fully train you.**

#### **Key Responsibilities**

• **Counter Service:** Assist retail and wholesale customers via phone, email, and in-person requests with accuracy and a professional demeanor.
• **Inventory Control:** Receive, log, and organize incoming parts shipments; maintain strict inventory control and tracking protocols.
• **Interdepartmental Support:** Collaborate closely with service advisors and technicians to fulfill parts orders quickly and minimize vehicle downtime.
• **Catalog Mastery:** Use electronic parts catalogs (EPC) to precisely identify components and handle order routing (we will train you on this).

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## Qualifications
#### **What We Are Looking For**

• **Growth Mindset:** A strong desire to learn the business from the ground up and advance into higher-level positions within the organization.
• **Experience Level:** Experience with **Audi, Volkswagen, Volvo, or Mazda** parts catalogs is good but not needed. We are ready to invest in training the right person.
• **Technical Aptitude:** Comfort learning new software, including electronic parts catalogs (EPC) and dealership management systems (DMS). Basic proficiency with Microsoft Excel is a plus.
• **Communication:** Clear, direct communication skills to streamline operations and documentation between the parts counter, the service desk, and the body shop.
• **Work Ethic:** Strong organizational skills, a high attention to detail, and a reliable, teachable attitude.

#### **Benefits & Compensation**

• **Career Advancement:** Clear pathways and development opportunities to move up within the company.
• **Paid Training:** Comprehensive, hands-on training on our systems and manufacturer catalogs.
• **Competitive Pay:** Based on experience.
• **Work-Life Balance:** Monday through Friday schedule—**enjoy your weekends off**.
• **Comprehensive Benefits:** Medical, Dental, and Vision coverage.
• **Retirement:** 401(k) program.
• **Time Off:** Paid Time Off (PTO) and holiday pay.