Clinic Support Specialist (2836)

## Description

**WHO YOU ARE**

You're organized, diligent, and internally motivated to excel at your work. Most would describe you as a "pro" of project management - juggling multiple tasks while never letting anything fall off your radar is a true skill, and you own it. You're passionate about helping individuals with mental health and/or substance use issues who are trying to improve their lives. You're client-focused, adaptable to change, and you never shy away from a challenging situation or a complex case.

**WHAT YOU CAN EXPECT TO DO**

• Work positively as a team member within a residential facility, alongside a team of professionals who are providing pivotal, industry-leading behavioral health services to those in need
• Manage program waitlists with referrals from multiple external providers, keeping the clinical teams involved and updated every step of the way
• Provide updates and follow-through to individuals seeking residential treatment
• Assist in providing administrative/clerical support to facility staff (answering phone calls, sending correspondences, etc.)
• Update medical records with contacts, insurance/payer source information, and continuously assure accuracy in these areas
• Verify client payer source, Medicaid eligibility status, financial information, and assist in determining eligibility for program participation and (when applicable) payer source
• Maintain our agency's high standard of care in working with consumers
• Make a **huge** difference in the lives of people who need support to address their mental health and substance use concerns

• **WHAT YOU HAVE**
• **Required:**

• At least 21 years of age
• 2 or more years' experience providing administrative support/clerical functions to a medical or behavioral health office, records management, managing referrals, insurance authorizations, or similar work in a related field.
• Valid NE driver's license with clean DMV record

**WHAT WE HAVE FOR YOU**

• A culture focused on work-life balance, personal and professional growth, inclusion, and engagement
• Limitless opportunities for professional training, growth & development, and career advancement including Professional Development Leave, internal and external trainings, and job enhancement opportunities
• Flexible scheduling options and generous paid leave policies including Mental Wellness hours, accrued vacation and sick time, and 8 annual holidays (plus a day off for your birthday every year!)
• Competitive pay and excellent benefits, including:
• Affordable Health, Dental, & Vision insurance
• Free Group Life Insurance, AD&D and LTD policies for all full-time employees
• 403(b) retirement plan with employer contribution

**CenterPointe is a proud EEO Employer; candidates of diverse backgrounds, ages, preferences, etc. are encouraged to apply!**