FOH Team Member

## Description
## **What You Will Do**
This role requires a dedicated focus on guest service, bar and dining room operational support, and team efficiency.
### **Guest & Team Service**

• Exhibit an excellent service attitude and be willing to go out of your way to accommodate our guests.
• Adapt to accommodate the changing needs of the restaurant and guests.
• Maintain a high-level of professionalism and community.
• Respect guests' right of way.
• Support the bartenders and captains to ensure that guests are attended to.

### **Bar Operations & Maintenance**

• Ensure there is always enough backup liquor.
• Retrieve alcohol from the storage area if the bartender runs out.
• Pick up empty glasses and bottles from the tables and outside the bar.
• Wipe down tables and bar tops.
• Re-stock garnishes, mixes, glasses, and ice.

### **Dining Room Operations & Support**

• Set, organize, and restock the service area.
• Set and reset the dining room as needed for service.
• Perform table maintenance (clearing, wiping, tidying).
• Pick up food from the pass and deliver it to tables (food running).
• Return all items to their zoned location.
• Process togo orders
• Perform other tasks as assigned.

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## Qualifications
## **Who We Are Looking For**
The ideal candidate is experienced, certified, reliable, and physically capable of handling a fast-paced environment.

• Minimum 3 years experience in a high-volume atmosphere.
• Must hold a Food Handlers certificate from an ANSI-accredited program.
• Must hold an Alcohol Serving certificate from an ABC-accredited program.

### **Physical & Communication Requirements**

• Must be able to lift and carry up to 70 pounds (or 50 lbs., depending on the most conservative requirement).
• Ability to walk and stand for a 6–8 hour shift.
• Ability to clearly articulate guests’ needs to teammates (fluent in English).

### **Work Ethic & Reliability**

• Professional, reliable, friendly, and punctual.
• Possesses and exhibits the drive to provide exceptional service.
• Must be able to work flexible hours (days, nights, weekends, holidays).
• Must be able to work at a rapid pace while maintaining attention to detail.
• Confident and takes pride in personal style and appearance in a clean uniform.
• Skilled in time management.