Case Manager

## Description

**Case Manager I Los Angeles, CA | Full-Time | Non-Exempt $ 21.78 - 27.23**

**Lead with heart, serve with purpose. Join U.S.VETS to empower homeless and at-risk veterans & families rebuild their lives.**

Are you looking to launch or develop a career that truly makes a difference? U.S.VETS—the nation’s largest nonprofit dedicated to preventing and ending veteran homelessness—is seeking a compassionate and motivated Case Manager I to join our team. This is an ideal opportunity for someone who is eager to learn, grow, and be part of a supportive team that helps veterans rebuild their lives.

As a Case Manager I, you’ll provide hands-on support to veterans as they work toward stable housing, employment, and overall well-being. You’ll work under the guidance of experienced supervisors and be part of a team that values collaboration, mentoring, and professional development.

**What You’ll Do**

• Support Veterans One-on-One: Help veterans identify and work toward personal goals in housing, health, employment, education, and recovery.
• Coordinate Care: Connect clients with VA services and community partners to ensure access to mental health, physical health, legal support, and more.
• Develop Individual Action Plans (IAPs): Collaborate with clients and your supervisor to create clear, goal-oriented plans.
• Track Progress: Maintain accurate client records and progress notes, and update plans as needed.
• Facilitate Life Skills Support: Assist in group classes and workshops focused on daily living, wellness, and goal achievement.
• Conduct Home Visits: Check in on clients in their housing environments to provide ongoing case management and support.
• Transport Clients in Agency Vehicles: Assist clients with getting to appointments, interviews, court appearances and other meetings as needed.
• Collaborate & Learn: Attend regular team meetings and trainings to stay connected and build your skillset.

**Programs You May Support**

This role may be assigned to one or more of the following programs

• Transitional Housing: Help veterans prepare for and transition into permanent housing.
• SSVF (Supportive Services for Veteran Families): Deliver rapid rehousing and homelessness prevention services.
• Permanent Housing (HUD-VASH, etc.): Focus on housing stabilization and long-term support.
• Workforce Development: Assist clients with employment plans, resumes, and job readiness.
• Justice-Involved Veterans: Provide pre-release and post-release support for veterans exiting incarceration.
• Aftercare and Counseling Services: Offer ongoing case management and facilitate group or individual therapy (if licensed or certified).

## Qualifications

• High School Diploma required.
• One year of experience in social services or related field preferred. Case Manager I employees with over five years of experience in social services may have additional job duties as outlined in Case Manager II job description and may require less supervision.
• Experience working with homeless and/or veterans preferred.
• Certification in Substance Abuse Counseling preferred.
• Experience facilitating support groups preferred.
• Strong oral and written communication skills.
• Professional manner and appearance.
• Ability to work independently and within a team.
• Ability to take direction.
• Ability to work effectively with diverse group of clients, staff, and community members.
• Computer proficient in Microsoft Office and Internet.
• Valid drivers license required. Must meet company insurance requirements and complete a provided driver training course.

*United States Veterans Initiative is a non-profit organization whose mission is the successful transition of military veterans and their families through the provision of housing, counseling, career development and comprehensive support.*