Resident Assistant

## Description

***This position reports directly to the Lead Resident Assistant and/or Program Manager. The Resident Assistant/Driver assists in the daily implementation of day to day basic residential services.***

**FLSA Classification: Non-Exempt**

**Responsibilities:**

• Assists in the delivery of basic services (such as shelter, food, hygiene, etc.) to veterans served at the facility
• Ensures harmonious atmosphere at the facility by maintaining communication with clinical staff and maintaining a therapeutic community environment
• Helps organize and deliver daily client services and support functions.
• Assists in the delivery/handling of client mail
• Assists clients to maximize quality of living in the facility including assistance in both the move-in and move-out from the facility.
• Responsible for the preventing or de-escalating any verbal and physical altercations at the facility including submitting Incident Reports to the Lead Resident Assistant and Program Manager concerning these events
• Responsible for addressing client issues timely to ensure the non-interruption of services
• Conveying needs to the Lead Resident Assistant to maintain supply inventory of supplies and ensures proper storage
• Assists with maintenance and upkeep of the facility and ensures readiness for inspections
• Assists in the implementation of toxicology testing to promote a sober environment
• Responsible for implementation of all safety and emergency procedures
• Assist with bed checks, inspections of rooms to ensure a clean, safe and hazardless environment
• Conducts various administrative duties to include documentation of bed check, inspections, incident reports, client logs, etc.
• Responsible for attending to all administration needs related to tracking residential services provided at the facility
• Facilitate routine daily living activities for clients
• Adheres to the site work order procedure
• Drive company vehicle for client transportation or other work-related activities
• Other duties as assigned.

## Qualifications
**Requirements:**

• Experience with programs, client population, similar populations, or other relevant experience preferred
• Good communication and interpersonal skills
• Ability to work collaboratively with residential staff
• Must promote client-centered philosophy and skilled in creating/maintaining a healthy environment
• Must be energetic, dedicated to mission and flexible
• Basic computer literacy
• Valid drivers license required. Must meet company insurance requirements and complete a provided driver training course.