Central Loan Processor

## Description

**Summary & Purpose:**

While projecting a professional image; interact with customers to respond to inquiries and resolve issues. Prepare loan documentation in accordance with underwriting guidelines and policies. Maintain compliance with applicable laws and regulations.

**Essential Duties and Responsibilities:**

• Ensure that customers are assisted promptly, primarily by telephone or electronically and by meeting or exceeding Bank principles as identified in the SMILE program.
• Meet accuracy, timeliness, and correctness standards as required.
• Enter loan information into the database or log.
• Coordinate special documents to cover unusual loan terms with legal requirements.
• Ensures all title issues are met and that loan is properly recorded.
• Update tracking systems and record variations to loan files.
• Collects and enters loan information to prepare documents.
• Other duties, as assigned.

**Qualifications:**

• High School diploma or GED equivalent required
• Typically requires 1-2 years of related work experience and the knowledge, skills and ability to perform the essential requirements of the job.
• Possess and maintain a valid Drivers License.

**Physical Requirements:**

• Long periods of standing or sitting, typing and repetitive motion
• Ability to lift and carry up to 25 lbs on occasion