DISPATCHER

## Description

### Experience Requirements

• 2+ years’ transportation and third-party dispatch experience.
• 1-2 years’ warehouse experience or truck driving experience.
• 2 years’ dispatching experience

**Position Overview**

Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers.

### Responsibilities

• Provides excellent customer service to both internal and external customers.
• Responsible for carrier sourcing and development.
• Regularly and accurately dispatches customer-controlled freight.
• Responsible for verifying carriers are approved and meet all internal/external requirements.
• Optimize routing to be cost effective
• Acts as liaison for solving driver and carrier issues.
• Responsible for maintaining carrier and customer base.
• Performs other incidental and related duties as required.

## Qualifications
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| Essential Skills/Experience |
| Strong experience with Microsoft Office |
| Communication with team to demonstrate & set expectations. Be supportive with the team and operations |
| Professional attitude & work ethic with direct reports |
| Proven ability to prioritize and multi-task |
| Strong work ethic |
| Handling customers & their needs with care in timely and professional manner |
| Good time management skills |
| Flexible fast paced worker willing to work in a changing environment. |