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Dry Cleaner Front Desk Attendant
CHANO AND SONS INC · Knoxville, TN 37934
About The Role
## Description
**Responsibilities**
- Greet and assist customers upon arrival with a friendly demeanor.
- Manage drop off and pick up processes efficiently.
- Handle customer inquiries and resolve issues promptly.
- Maintain accurate records of customer information.
- Process payments and manage cash handling procedures.
- Collaborate with team members and maintenance teams to ensure customer satisfaction.
- Uphold cleanliness and organization at the front desk area.
- Upsell items and offer extra services.
- **Qualifications**
- Proven experience in dry cleaning / laundry settings is essential.
- Strong customer service skills with a friendly attitude.
- Basic math skills for handling transactions accurately.
- Experience with cash handling and cashiering preferred.
- Ability to work collaboratively in a team-oriented environment.
- Excellent communication skills both verbal and written.
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