HVAC AND CHILLER SERVICE LEAD SALES REPRESENTATIVE

## Description

**A FirstCall Mechanical Company**

**HVAC AND CHILLER SERVICE LEAD SALES REPRESENTATIVE**

**Location:** Downstate NY, L.I., CT, NJ, PA

**WHO IS FIRSTCALL MECHANICAL?**

Industrial Cooling (ICACS) was founded in 1991 and specializes in large-tonnage chiller service and controls for commercial, industrial, and education customers across the New York City metro area. Founded in 1991, ICACS partnered with FirstCall Mechanical in 2024.

FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction.

FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.

**BENEFITS OVERVIEW**

FirstCall Mechanical values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including:

• **Competitive Weekly Pay**
• **Comprehensive Healthcare Coverage** - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)
• **Financial Resources**- 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability
• **Time-Off & Holidays**- Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
• **Career Growth & Development**- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
• **Generous Referral Bonus** of $2,500 per referral
• **Role-Specific Perks** - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowance

**POSITION OVERVIEW**

We are currently seeking an **HVAC and Chiller Service Lead Sales Representative.** The HVAC and Chiller Service Lead Sales Representative is critical to the overall growth and profitability of the HVAC and Chiller Service business. The candidate chosen will be responsible for initiating, establishing, and building profitable service relationships between new customers and ICACS.

**JOB RESPONSIBILITIES**

• Identify and create new opportunities through all means of lead generation
• Develop customer relationships with existing and prospective customers
• Build partnering relationships with the owner and/or owner representatives responsible for the decision-making process
• Assist Facility Management in achieving their business goals by meeting their operational needs and requirements through the most efficient and cost-effective recommendations and solutions, including energy products.
• Manage ongoing opportunities, particularly focusing on selling our products and services
• Work closely with management, with good communication skills to keep them apprised of all progress and assist with development

**ACCOUNTABILITIES**

• Support Project Managers with project coordination, including permitting, inspections, scheduling, and documentation.
• Assist with preparation and organization of project materials such as submittals, closeout documents, and drawings.
• Support contract administration tasks, including contract review and requesting Certificates of Insurance (COIs).

**ORGANIZATIONAL ALIGNMENT**
This position reports to the local Branch Leader and has responsibility for the entire service team and all of our customers.
## Qualifications
**QUALIFICATIONS**

• Minimum 3-5 years of progressive field sales experience (Experience in HVAC, Energy, Mechanical, and/or PLC Automation Systems preferred but not necessary).
• Must possess high energy, self-motivation, and excellent verbal & written communication skills, as well as demonstrate a commitment to integrity and hard work.

**BEHAVIORAL PROFILE**

**Language Skills**

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

**Mathematical Skills**

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret graphs.

**Reasoning Ability**

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

**Environmental Requirements**

Will be required to work in a field environment, at multiple customer sites daily.

**Physical Demands**

While performing the duties of this job, the employee is regularly required to use their hands to operate a computer keyboard and reach with their hands and arms. The employee is frequently required to stand, walk, and sit. The employee is continually required to climb, balance, stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

**NOTE:** This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

***FirstCall does not accept unsolicited resumes, employment applications or inquiries from recruiters, employment agencies or individual job seekers. Applicants who are selected to proceed to the next stage of FirstCall’s process will be contacted directly by a member of our team. Please note that we are unable to provide individual feedback to all applicants. Applications will stay active in our system for 60 days, and after 60 days, applicants will need to reapply for the role.***