Barista

## Description

**Job Title:** Barista **Date:** 03/10/2026

**Reports to:** Food and Beverage Manager

**Status:** Non-Exempt

**Overview:** A Kolter Hospitality Barista delivers service excellence to our guests in an attentive, courteous and efficient manner. This position is responsible for receiving and delivering guests orders and collecting payments.

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**Performance Expectations:**

1. Enthusiastically greet guests.
2. Must be able to handle all guest inquiries with professionalism and diplomacy.
3. Prepare and serve food and drinks for guests.
4. Have a thorough knowledge of menus and applicable specials, including ingredients and preparation of menu items.
5. Adhere to the Starbucks Certified Barista Training regulations and procedures.
6. Ability to multi-task and prioritize those tasks while ensuring accuracy and efficiency.
7. Ring food orders into computer immediately.
8. Process and collect payments from guests.
9. Maintain a clean and efficient coffee shop.
10. Perform opening and closing procedures.
11. Know and comply with state food handling and liquor laws.
12. Engage guests in a cordial, efficient and professional manner.
13. Report any items in need of repair.
14. Follow all safety procedures while working.

**Behavioral Expectations:**

Be effective and innovative in handling and solving problems in the workplace.

Remain positive and helpful while working in a fast-paced environment.

Committed to the success and growth of the company.

Act honorably, even when no one is watching.

Eagerness to grow and/or develop within the company

Passionately provide personalized guest service

## Qualifications

**General Requirements:**

Able to work weekends

Report to work on time and in proper uniform.

Proficiency in reading and communicating in English.

Knowledge and/or ability to operate a computer.

Able to work independently with minimum supervision.

Experience: Minimum of 1-year of service in the hospitality industry. Preferably experience as a server or guest service.

Education: High school diploma or GED plus 2 years’ guest service experience or equivalent combination of education and experience that provides the above skills, knowledge and ability.

**Physical Requirements:**

Ability to stand/walk for up to 8 hours.

Able to lift and carry up to 25 pounds.

Kolter Hospitality is proud to be an Equal Employment Opportunity.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Kolter Hospitality is a drug-free workplace. Pre-employment drug test and background check required.*