OUTREACH CASE MANAGER

## Description
**BENEFITS THAT BENEFIT YOU**

• FREE YMCA Family Gym Membership and Program Discounts
• Education Assistance Program Up To $1,500 per year
• YMCA Retirement Fund
• Paid Sick Leave
• Flexible Schedule

**What does an Outreach Case Manager?**

• Perform street based outreach, walking/traveling specified routes to locate and engage with at-risk youth offering supportive services and immediate resources
• Support a warm, welcoming and inclusive environment at the drop-in center; assisting youth with basic needs, support services, and appropriate referrals
• Know and implement elements of a strengths based approach, trauma informed care, harm-reduction, and positive youth development so that youth make informed decisions and build resiliency
• Utilize program assessments and screening tools in collaboration with each youth to inform priorities of the individual service plan and make appropriate internal and external referrals for services
• Support youth to enhance their education, vocation, relationships and communication, independent living skills, physical health, mental health, and more
• Ensure client records and documentation is accurate, up-to-date, and confidential
• Support the daily collection and tracking of statistical data to be used for completing programmatic required reports
• Assist with housing navigation, search, and landlord recruitment efforts
• Effectively work in a team-based care model to ensure youth receive well rounded, consistent, and coordinated support
• Maintain working knowledge of local community resources and provide youth with referrals to other agencies for services when appropriate
• Assist with presentations to other community members/agencies to increase awareness and community understanding of all branch programs
• Attend weekly meetings to discuss program updates, report on cases, and identify service delivery needs
• Demonstrate effective professional boundaries, self-care measures, and seek support from direct supervisors when in need of assistance, additional trainings, or accommodations

**Our Commitment to Belonging**

At the Channel Islands YMCA, we are committed to building bridges within our communities. We aspire to create spaces, experiences, and a culture where all people belong and feel connected.

#CIYMCAHIGH

## Qualifications

• Must be at least 21 years old
• Bachelor’s Degree required
• Master’s Degree preferred
• 2 years related work experience preferred
• Complete required certifications within 60 days of hire
• Complete all required Branch and Position specific trainings as required within two weeks of hire
• Ability to obtain a criminal record clearance
• Maintain a valid California driver’s license, active participation in the California DMV Pull Program, an acceptable driving record and approval status as determined by the Channel Islands YMCA and/or its insurance carrier