Medical Assistant Phone Triage

## Description

**Position Summary:**

The Phone Triage Medical Assistant is responsible for coordinating nephrology patient care by triaging patient phone calls, relaying information in a timely manner by utilizing the EHR to enter messages into the patients chart

**Essential Job Functions:**

• Perform routine clinical tasks to support assigned provider(s).
• Answer phones, respond to voicemails and use the electronic health record to enter messages into the patients chart.
• Room patients including but not limited to: obtaining vital signs such as height, weight, and blood pressure, reviewing/updating patients medication list, and obtaining a urine specimen for urinalysis.
• Prepare electronic health records for the physician, including making sure all necessary records are accounted for before the visit (labs/radiology/testing).
• Process prescription refills and obtain prior authorization for medications.
• Maintain supplies, equipment, and stock exam rooms; practice HIPAA & OSHA compliance and safety standards.
• Perform accurate, legal, and ethical documentation at all times.
• Perform miscellaneous job duties as requested.
• Travel to other KSOSN clinics as required

## Qualifications
**Minimum Requirements:**

• Medical Assistant certificate or diploma required.
• Minimum two (2) years of medical assistant experience required.
• Knowledge and appropriate use of medical terminology required.
• Must have excellent communication and computer skills.
• Must be able to thrive in a fast-paced environment.
• Must be task oriented, self-motivated, and able to work remotely if needed without supervision
• Experience with Telemedicine preferred.
• Prior experience working in an urgent care or specialty setting preferred.