Service Tech

## Description

Purpose: Performs advanced diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Location Manager, Shop Foreman, Internal D-TAC or senior technicians.

**Job Responsibilities/Duties**

• Perform basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions products
• Participates in Service Educate Training programs required for the development of skills and knowledge
• Maintains current knowledge of John Deere and competitive products
• Maintains condition of vehicles, inventory, tools, and equipment
• Maintains clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Completes all reports and forms required in conjunction with work assignments
• Accounts for all time on a timecard and for all material used in performing assigned duties

## Qualifications
**Experience, Skills, and Knowledge:**

• 1+ years in performing service repairs
• Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
• Proficient knowledge in mechanical, electrical, and hydraulic systems in the repair of agricultural and turf equipment
• Ability to operate vehicles and equipment used for diagnostic purposes
• Ability to lift 50-75 lbs. repeatedly on a daily basis and more on occasion
• Ability to perform duties in extreme seasonal temperatures
• Ability to climb and stand for extended time in a safe manner on big/tall equipment while performing repairs
• Ability to go on Service Calls when needed, a valid driver’s license is required
• Be available to complete long-term repairs on a customer’s equipment in a timely manner
• Forklift certified preferred
• Ability to use Service Advisor and basic computer functions
• Proficient oral and written skills
• Climb up on equipment and in smaller spaces in equipment to make repairs

*\*This is a safety sensitive position*