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Leasing Specialist

LANDMARK PROPERTY SERVICES INC · Willow_Oaks - Richmond, VA 23225

External listingFull-timeabout 1 month ago

About The Role

## Description

We are hiring a self‑motivated, personable, and customer‑focused **Leasing Specialist** to support the day‑to‑day operations of a busy apartment community. This role is ideal for someone with leasing, sales, or customer service experience who is energetic, professional, and results‑driven.

**Schedule:** Weekdays and some Saturdays required

**What We Offer**

  • Positive, team‑oriented work environment
  • **Quarterly and annual incentive bonus structure**
  • Opportunity to grow within the property management industry
  • **FREE** medical and dental options

**Key Responsibilities**

  • Market and promote apartment homes to achieve maximum occupancy
  • Tour prospective residents and follow up on leads
  • Prepare, process, and review leases and related documentation
  • Handle move‑ins, move‑outs, and lease renewals
  • Collect rent and assist with delinquent accounts under the direction of the Property Manager
  • Maintain resident files, ledgers, and cash receipt records
  • Answer phones and perform general office and administrative duties
  • Make money deposits in accordance with company policy
  • Build positive relationships with residents and provide outstanding customer service
  • Ensure the community is clean, safe, and well‑maintained
  • Adhere to company policies, accounting procedures, budgets, and **Fair Housing laws**
  • Report accidents, emergencies, or safety concerns immediately
  • Maintain a strong safety mindset, including proper use of PPE when required
  • Perform additional duties as assigned

**Position Goals**

  • Deliver exceptional customer service
  • Maintain strong resident relations and trust
  • Achieve maximum occupancy with minimal vacancy and credit loss
  • Operate within established budgets and company guidelines

**Landmark is an Equal Opportunity Employer and Drug‑Free Workplace**
## Qualifications

  • Outstanding customer service skills
  • Prior leasing experience
  • Strong sales and communication skills (verbal and written)
  • Proficiency with Microsoft Office and general computer systems
  • Availability to work weekdays and Saturdays
  • Ability to pass background and drug screening
  • Experience with **RealPage** property management software is a plus

**Physical Requirements**

This position requires frequent mobility, including

  • Ability to walk the property, climb stairs, and tour apartments
  • Lifting up to 50 pounds, bending, reaching, and standing for extended periods
  • Ability to communicate effectively with residents, team members, vendors, and management

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