Master Technician

## Description
**(A Master Level) Service Technician**
**Job Description**

The following duties for the position listed shall include but not be limited to

**ESSENTIAL FUNCTIONS**

• Competent in repairing any product sold in the dealership.
• Must be able to accurately perform full and complete diagnosis on products in for service.
• Able to communicate with the Service Manager or Writer repairs necessary both verbally and in writing.
• Ability to train, mentor, and transfer skills to less experienced technicians.
• Proficient in meeting deadlines and completing work productively and profitably.
• Ownership of complete set of tools
• Abide, coach and lead by example by all dealership policies and procedures pertaining to the department.
• Follow company dress codes and always be well groomed.
• Any other specific duties deemed necessary for the overall success and profitability of the department and the dealership.
• Maintain a positive working relationship with all other employees.

**NON-ESSENTIAL FUNCTIONS**

• Computer literate.
• Technical and / or mechanical expert.
• Familiarity of product lines sold in dealerships.
• Complete and pass all OEM online training and when department scheduling allows on site in person training.
• Team building experience.

**PHYSICAL DEMANDS**

• While performing the duties of this job, the employee is exposed to weather conditions present at that time.
• Work performed in a shop setting, as well as exposure to shop environment such as noise, dust, odors and fumes, chemicals and adhesives.
• Required to lift up to a minimum of 50 lbs.
• Regularly required to sit, stand, bend, kneel, reach, talk, hear, use hands and fingers, handle or operate objects, tools or controls.
• Occasionally required to stoop, kneel or crouch.
• Required vision include close vision, distance vision, peripheral vision and the ability to adjust focus.
• Required to operate equipment and move vehicles in a safe manner at all times.

## Qualifications
**QUALIFICATIONS**

• Minimum of 5 years of Previous motorcycle technician service experience.
• High School Diploma or equivalent.
• Motorcycle OEM Related Training Credentials required.
• Good communication and writing skills required.
• This position reports directly to the **Service Dept. Manager or General Manager.**

• **POLICIES & PROCEDURES**
• **OPERATION HOURS**

• **Sales, Service, Parts & Accessories**

• 10:00 A.M. - 6:00 P.M.
• Tuesday through Saturday