Property Manager (2977)

## Description

Barker Management Inc. is a leader in the Property Management Services industry who has provided quality service to customers since 1972! We consider the employees of Barker to be one of our most valuable resources. Our continued success depends on service-oriented employees making a difference for Barker and our customers every day. The loyalty, commitment, and dedication of Barker people have provided the winning edge in the competitive market we serve. Our customers trust Barker and the services we provide.

Hours: 8:00 am to 5:00 pm, Monday through Friday.

Employment Includes: Free medical, dental and vision after your first 90 days. 80 hours of paid vacation, 12 paid holiday's and 80 hours of sick pay as well!

Harmony Gardens Property Size = 14 units

Harmony Place Property Size = 18 units

Klump Apartments Property Size = 15 units

Alabama Court Property Size = 42 units

Saticoy Gardens Property Size = 30 units

Hyde Park Property Size = 26 units

Property Size: 145 units

Type of Housing / Property: PSH / Other / Tax Credit

**Job Title: Manager (Off Site)**

**Reports to: Regional Manager**

**Supervises:****None**

**FLSA Status: Non-Exempt**

**Job Summary**

As an employee of Barker Management Incorporated (“Company”), the authorized property management agent for various developments, the Resident Manager is responsible for all phases of site operations for his or her assigned development. Although the Manager reports directly to his or her assigned Regional Manager and takes specific directions from his or her Regional Manager, the Manager must remain attentive and responsive to any and all reasonable

The Resident Manager is employed to ensure…

• The stable operation of the development;
• The timely and accurate completion of all assigned duties;
• A well-maintained appearance for the development;
• The safety and security of the development and the residents at all times;
• The identification and reporting of all problems or potential problems involving the development or its residents to his or her Supervisor in a timely manner;
• Open communication between each and every individual involved in the operational aspects of the development; Assistant Manager, Leasing Agent, Janitor and, Maintenance Staff.
• A courteous and professional demeanor at all times, especially when interacting with the residents, asset management, vendors, and community members;
• Compliance by the residents with the terms and conditions of the Residential Lease and the Resident Rules and Guidelines in a firm, consistent, professional, and non-discriminatory manner;
• Attentiveness to the concerns, complaints, and/or suggestions of the residents and responsiveness those concerns, complaints, and/or suggestions in a prompt, fair, competent, and professional manner; and
• Compliance with the rules, regulations, policies, and procedures established for the development.

The Resident Manager is required to perform his or her assigned duties for the development during a twenty (40) hour workweek. Forty(40) hours are to be worked from 8:00 a.m. to 5:00 p.m., Monday through Friday. Manager may be needed after normal business hours or on weekends in response to emergency situations or special events.

**Essential Duties and Responsibilities****:**

**General Responsibilities:**

• Use common sense and good judgment in conjunction with job expertise to perform the duties and responsibilities assigned.
• Read, understand, and comply with any and all Company policies and procedures pertaining to the duties and responsibilities assigned.
• Perform each and every assigned duty in a professional, courteous, competent, accurate, complete, and timely manner.
• Read, write, speak, and understand English.
• Report absences to the Regional Manager and the Company’s Human Resources Department before 10:00 a.m. on the day of the absence.
• Perform other duties as may be reasonably assigned by the Field Supervisor.

**Administrative Responsibilities:**

• Prepare and submit information and data as required by the Regional Manager.
• Inform the Regional Manager of any anticipated or actual changes in the occupancy of the development and respond to the occupancy change as directed by the Regional Manager.
• Attend meetings required by the Regional Manager and/or asset manager.
• Inform the Regional Manager of any and all breaches of the Residential Lease or Resident Rules and Guidelines, and/or other serious resident problems, document any and all problems in writing, and respond as directed by the Regional Manager.
• Answer incoming telephone calls in a prompt, courteous, and professional manner.
• Comply with all applicable federal, state, and local laws affecting the development.
• Ensure the development is available and ready for inspection at all times.
• Be proactive in keeping the development safe and secure from unsafe conditions.
• Maintain written documentation of all communication with representatives of the police and fire departments, building and safety departments, Housing Authority, or other government agencies and report such contacts to the Regional Manager within twenty-four (24) hours after the contact has occurred.
• Prepare and serve notices (Warning and Good Cause, Change in Terms of Tenancy, etc.) as required by the Regional Manager.
• Utilize the available in-house software to collect data and generate reports as required by the Regional Manager.
• Submit any and all Purchase Orders to OPPS Technology for processing within twenty-four (24) hours of execution.
• Maintain and update inventory lists for appliances, tools, equipment, and furniture belonging to the development.
• Oversee the job duties of the Assistant Manager, the Leasing Agent, Janitor and, Maintenance staff.

**Financial Responsibilities:**

• Collect rent from the residents in accordance with Company guidelines.
• Deposit the rents collected in accordance with Company guidelines.
• Provide each resident with a rent receipt at the time the rent is paid.
• Post rents collected in a timely and accurate manner in accordance with Company guidelines.
• Inform the Regional Manager of any and all residents delinquent in their payment of rent, security deposit, and/or damages.
• Prepare and serve accurate non-payment of rent notices to residents who have failed to pay rent in a timely manner in accordance with Company guidelines.
• Administer the development’s petty cash fund in an accurate manner and seek reimbursement of the fund in a timely manner when reimbursement is needed.

**Maintenance Responsibilities:**

• Oversee maintenance team and their daily work assignments.
• Walk the grounds in and around the development at least twice daily and ensure the grounds remain free of trash, graffiti, and unsafe conditions.
• Accompany maintenance team to conduct all inspections. (Pre-inspection, agency inspections, move-in and move out inspections, etc.)
• Coordinate and ensure that all service requests submitted by the residents are accomplished in a prompt, complete, courteous, and satisfactory manner.