Locker Room Attendant

## Description

Scope of Position

The primary function of the Locker Room Attendant is to provide the highest quality locker room service to our members and guests. He/she will welcome members/guests into the locker room and familiarize them with the layout and services. The Locker Room Attendant will create an environment that facilitates a welcoming, enjoyable golf club experience.

Position Requirements

• Professional demeanor appropriate for a luxury environment.
• Comfortable interacting with members and guests.
• Helpful, friendly, pleasant, hard-working and dependable.
• Prior work experience in a country club or golf resort preferred.
• Must possess a valid driver’s license as this position requires driving a company golf cart throughout the property.

Responsibilities

• Demonstrate JW Marriott Turnberry Miami Resort & Spa service standards in all interactions and ensure members/guests have an enjoyable experience.
• Tend to the needs of members and guests and anticipate requests.
• Maintain the cleanliness of the locker room including lockers, vanity area and bathroom(s) according to JW Marriott Turnberry Miami Resort & Spa standards.
• Assign lockers to members/guests.
• Maintain lockers according to management direction.
• Maintain locker room supplies to sufficiently operate the facility on a day-to-day basis.
• Work at a consistent pace with changing business volume and demands.
• Report all maintenance issues to Manager.
• Communicate with Manager to ensure all guests/members requests are fulfilled.
• Maintain knowledge of scheduled daily activities, events and tournaments.
• Perform any other reasonable duties as required by management.

Education

• High school diploma or GED.

Skills and Abilities

• Able to communicate in the English language. Second language is a plus.
• Able to work flexible schedules including holidays and weekends.
• Able to perform multiple tasks.
• Knowledge of proper chemical handling, cleaning techniques and use of equipment/machinery.

Physical Requirements

• Able to work in a fast-paced environment.
• Be physically fit in order to lift, pull and push items up to 50 pounds.
• Also requires standing/walking/reaching and bending throughout shift.