Lead AV Engineer

## Description

The Lead Engineer is CTI’s elite on-site technical resource a hands-on expert who knows how to build, commission, and finish systems to perfection. You are as comfortable leading a team on a construction site as you are tuning DSPs, finalising code, or walking a client through their system on handover day.

You own every detail of delivery, mechanical, electrical, and software ensuring that what’s been engineered and pre-built off-site performs flawlessly in the real world. You take pride in doing things properly, leading by example, and finishing with precision, professionalism, and pride.

**Key Responsibilities:**

**Site Leadership:** Take responsibility for day-to-day site activity, directing technicians, assigning tasks, and ensuring safe, efficient progress in line with CTI’s engineering standards and construction requirements.

**System Integration:** Install, wire, and configure complete AV systems, following detailed schematics, rack elevations, and network layouts. Maintain clean, organised, and methodical installations that meet CTI’s quality benchmarks.

**Commissioning & Final Execution:** Deploy and verify configurations, test functionality, tune DSPs, balance audio, align video, calibrate displays, and refine control systems until the system performs exactly to design intent.

**Troubleshooting & Issue Resolution:** Diagnose and resolve on-site challenges calmly and efficiently whether mechanical, electrical, or software-related. You own problems end-to-end, ensuring systems leave site stable, reliable, and client ready.

**Client Delivery:** Be the technical face of CTI during commissioning and handover. Deliver systems that look professional, work beautifully, and are intuitive for clients to operate.

**System Verification:** Perform and document complete system testing, ensuring signal flow, control logic, and performance align with the design brief and CTI standards.

**Training & Handover:** Provide concise, practical training to end users and technical staff, ensuring clients understand operation and maintenance. Prepare final as-built documentation, system backups, and sign-off reports.

**Quality & Ownership:** Inspect all installation work, verify terminations, label completeness, rack dressing, and documentation before sign-off. You don’t leave until it’s right technically, visually, and operationally.

**Health & Safety Leadership:** Lead by example on-site, maintaining full compliance with safety policies and risk assessments, and ensuring all team members work safely and professionally.

**Cross-Team Collaboration:** Feed real-world insights back to design, engineering, and service teams to improve processes and documentation for future projects.

**Maintain a Flexible Work Approach:** Be adaptable with working hours and site requirements to meet project deadlines without compromising quality.

**Follow CTI’s Quality Standards:** Ensure all responsibilities align with CTI’s ISO 9001 quality procedures.

**It’s Not Done Until It’s Done**: See installations through to absolute completion, including system sign-offs, return of any unused materials, final quality assurance checks, and smooth handover to the service department.

**Key Skills & Qualifications:**

**Technical Breadth:** Deep working knowledge across AV, UC, and broadcast systems including Crestron, Q-SYS, Biamp, Extron, Shure, Ross, Disguise, and similar platforms.

**Commissioning Proficiency:** Skilled in DSP tuning, control code deployment, video calibration, and network configuration (VLAN, Dante, AES67, NDI).

**Installation Discipline:** Expert-level mechanical and electrical installation skills, including cable management, signal integrity, and system build quality.

**Problem Solving:** Methodical fault-finding across hardware, software, and networks.

**Documentation:** Produce accurate commissioning records, as-built drawings, backups, and verification checklists.

**Certifications preferred;**

• CTS
• CTS-I
• ECS
• SSSTS
• IPAF
• PASMA

**Personal Conduct & Leadership**

At CTI, we believe in a culture of professionalism, teamwork, and accountability. Our Engineers should demonstrate

• **A commitment to quality:** Strive for excellence in all installations, ensuring each project meets our high engineering standards.
• **Ownership and accountability:** Take full responsibility for the work completed on-site—our reputation depends on the quality you deliver.
• **A supportive and team-oriented mindset:** Be a mentor and collaborator, assisting colleagues and helping to develop less experienced team members.
• **Clear and confident communication:** Engage proactively with team members, clients, and contractors, ensuring alignment and clarity.
• **Professionalism on-site:** Maintain a positive attitude, be approachable, and ensure clients and contractors see CTI as a trusted and professional partner.
• **Problem-solving under pressure:** Approach on-site challenges with a calm and solutions-focused attitude, keeping projects on track.
• **Dress Code**

We maintain a professional yet practical dress code depending on the work environment

**Construction & Installation Sites:** Practical site attire, including CTI-branded polo shirts, site cargo trousers, and provided steel-toe-capped boots.