Training Specialist

## Description

American Training is a non-profit Human Services agency proudly recognized by The Boston Globe as a Top Place to Work in Massachusetts and nationally by USA Today. We’re known for our innovative, values-driven workplace culture powered by our **WOW! Magic** Culture. This award is a testimony to the creative talent, knowledge, and experienced Colleagues we have on our team.

We are looking for a full time **Training Specialist** to deliver **WOW! Magic** inspired training to equip Colleagues with the skills, knowledge, and confidence to succeed, ensures compliance with all training requirements, and continually enhances learning experiences to improve performance and service quality.

**Position Responsibilities:**

• Facilitate PABC, CPR/First Aid, Human Rights, Community Safety, Data Collection and other classes while championing the **WOW! Magic** culture.
• Facilitate engaging new hire orientation programs and ensuring new Colleagues feel welcomed, supported, and connected while reinforcing the organization’s **WOW! Magic** culture and values.
• Develop, update and deliver impactful training programs using instructional design principles and adult learning theory, including classroom and technology-enabled learning, facilitator guides, participant workbooks, job aids, and experiential learning activities.
• Manage the Paycom Learning Management System (LMS), including course administration, compliance reporting, certification tracking, training records, and audit readiness for CARF, DDS, and MART requirements.

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## Qualifications

• 2+ years of direct care experience in Residential or Day Services
• Experience with training facilitation, instructional design, or adult education
• Certified in facilitating PABC and First/Aid CPR
• Strong communication, writing, planning, and presentation skills
• Proficient with Microsoft Office Suite (especially PowerPoint)
• Bachelor’s degree in education, human services, or a related field a plus

American Training offers a competitive benefit package, including medical and dental insurance, life and disability, vision, generous earned time off, paid holidays and vacation, a FUN work environment, paid training and much more!