Assistant Property Manager

## Description

**\*\*\*$1,000 Sign-On Bonus\*\*\***

Join **NE Property Management** as an **Assistant Property Manager** at **Terra and University North Park Apartments** and become part of a fast-paced, dynamic team where your leadership, financial acumen, and customer service expertise help elevate the resident experience across a premier multi-family portfolio. This hands-on role is ideal for someone who enjoys building strong resident relationships, maximizing community performance, and supporting daily property operations alongside real estate leadership.

**What You'll Gain (Benefits of the Role)**

• **Operational Leadership:** Opportunity to co-lead daily business operations, resident relations, and multi-family asset positioning.
• **Career Advancement:** Direct pathway to step into the Property Manager capacity during absences, gaining invaluable executive experience.
• **Professional Growth:** Hands-on experience sharpening your financial oversight, multi-million dollar delinquency management, and legal compliance workflows.
• **Collaborative Environment:** Vibrant workspace partnering directly with regional corporate leaders, on-site leasing teams, and skilled maintenance staff.
• **Modern Tooling Toolkit:** Deep technical exposure to premier real estate software suites including OneSite, Knock, LRO, and Mobile Facilities.
• **Comprehensive Benefits Package:** Solid health, dental, vision, life, and supplemental insurance options (employee-paid portions may apply).
• **Retirement Planning:** Corporate 401(k) retirement plan featuring an excellent company match up to 4% of total earnings.
• **Work-Life Balance:** Generous allocated Paid Time Off (PTO) package featuring 3 weeks of PTO plus paid holidays to rest and recharge outside of active leasing cycles.

**What Success Looks Like (Qualifications)**

• **Proven Track Record:** At least 2 years of direct experience in on-site multi-family property management or assistant manager operations.
• **Core Professional Background:** At least 2 years of robust customer service depth coupled with a minimum of 2 years in high-performance sales environments.
• **Technical Software Literacy:** Proficient with corporate systems, including Microsoft Office, Gmail, OneSite, LMS, Loft, LRO, Knock, and Mobile Facilities.
• **Strong Financial Acumen:** Exceptional mathematical eye and attention to detail for accurate financial reporting, processing rent collections, and audit mapping.
• **Elite Organization Skills:** Highly organized with a natural ability to multi-task, manage competing demands, and meet deadlines in a fast-paced setting.
• **Communication Excellence:** Outstanding verbal and written English communication skills to effortlessly collaborate with residents, staff, and vendors.
• **Action-Oriented Problem Solver:** Ability to apply logical thinking to define local property problems, collect structural data, and initiate swift solutions.
• **Administrative Speed:** Capable of executing high-accuracy digital typing at a baseline speed of at least 40 words per minute.
• **Foundational Education:** High School diploma or equivalent is required (previous tenure as a Leasing Consultant or Assistant PM at a comparable property is essential).
• **Compliance Ready:** Possession of a valid driver’s license, active automobile insurance, a clean I-9 verification profile, and a commitment to Fair Housing and ADA guidelines.

**What the Job Looks Like (What You'll Do)**

• **Drive Financial Accuracy:** Update resident records daily, track rents, applications, and deposits, and execute bank drops prior to close of business each afternoon.
• **Command Resident Relations:** Serve as a trusted liaison between management and residents, resolving account questions and ensuring top-tier community satisfaction.
• **Conduct High-Impact Tours:** Warmly greet prospective residents, conduct professional community tours, and process lease documentation to smash property occupancy goals.
• **Lead Delinquency Audits:** Actively oversee property collections, track incoming payments, and generate legal notices or late returned-check documentation when required.
• **Manage Lease Paperwork:** Process, proofread, and file all applicable incoming lease packets, applications, and structural move-in/move-out profiles.
• **Spearhead Renewal Retention:** Work hand-in-hand with the Property Manager to craft renewal offers and coordinate outreach campaigns that maximize monthly retention.
• **Coordinate Service Requests:** Take inbound maintenance requests from residents, route them seamlessly to field techs, and follow up to verify perfect satisfaction.
• **Maintain Pristine Curb Appeal:** Physically walk the community grounds regularly, pick up stray litter, look for safety hazards, and report active repair needs.
• **Analyze Local Markets:** Maintain constant awareness of local apartment market trends, competitor pricing setups, and surrounding economic conditions.
• **Champion Office Excellence:** Maintain an energetic, welcoming, and hyper-organized atmosphere across the community leasing center for all team members and guests.

## Qualifications

NE Property Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, NE Property Management complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

**No Third-Party Inquiries Please**

This company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employees/owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy. The Company will not pay any placement fee(s) without a written agreement to do so (i.e., payment must be required pursuant to the terms of a written agreement).