Service Advisor

## Description
#### **Benefits**

• Health, dental, and vision insurance
• Life insurance options
• Short-term and Paid Long-term disability insurance
• 401(k) plan with company match
• 5 day work week
• Paid time off and holiday leave
• Opportunities for professional development and growth
• Experienced management team

**Responsibilities**

• Greet customers and assess their vehicle service needs in a friendly and professional manner
• Schedule appointments, and communicate work orders to technicians, ensuring that repairs and maintenance are performed accurately and on time
• Advise customers on necessary vehicle services and repairs, providing clear and detailed explanations
• Provide accurate cost estimates and obtain customer authorization and documentation before initiating repairs
• Keep customers informed about the status of their vehicle and any changes to the estimated completion time
• Maintain detailed records of all customer interactions, services performed, and parts used
• Promote dealership services and products to enhance customer satisfaction and drive business growth

## Qualifications

• Seeking an experienced professional
• Excellent communication and interpersonal skills, strong organizational abilities, and a customer-oriented approach
• Familiarity with CDK and Xtime
• Basic understanding of automotive systems and repair procedures