Bellman / Greeter - Atlanta Airport Marriott Gateway Hotel - (Part-time / Flexible Days) $12.00 an hr.

## Description

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| It is the primary responsibility of the Hotel Greeter to answer basic guest services questions. All duties are to be performed in accordance with departmental and property policies, practices and procedures. Provide excellent service consistent with the propertys core service standards and brand attributes Proactively greet, interact, and assist resort staff in a professional manner to foster and promote a cooperative and harmonious work environment Proactively seek to provide refined luxury service ensuring guest satisfaction Meet the demands of a fast-paced environment by using good judgment and the ability to multi-task. Greet and open door for all arriving guests Provide guests with current information of the hotel, restaurants, and/or amenities Anticipate guests needs, respond promptly and acknowledge all guests, no matter how busy or time of day Maintain positive guest relations at all times Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately Provide excellent guest service consistent with the companys core service standards and brand attributes Be knowledgeable of Valet Department Assist with operations functions within the department Greet guests in a courteous, caring, and consistent manner Show enthusiasm and demonstrates a commitment to providing luxury service Perform other related duties as necessary \*\* This position does require the employee to work as a cashier at times\*\* |

## Qualifications

• High school diploma or general education degree (GED).
• Ability to write reports and correspondence.
• Excellent communication and customer service skills.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, and decimals.
• Strong math skills and ability to handle cash and credit transactions accurately.
• Basic typing and word processing skills
• Prior experience as a cashier is preferred
• Ability to stand for long periods and work outdoors in various weather conditions.
• Attention to detail and ability to multitask in a fast-paced environment.
• Basic computer or POS (Point of Sale) system knowledge.
• Reliable, punctual, and able to work flexible hours, including weekends, evenings, and holidays.
• Prior experience working in the hospitality industry is preferred
• Ability to pass a pre-employment background check

**Work Environment**

• Outdoor or indoor booth setting, depending on the facility.
• Exposure to varying weather conditions such as heat, cold, and rain.
• Standing or sitting for extended periods.
• Interaction with a diverse range of customers, including drivers, event attendees, and employees.

**Shift**

\* Dependent on location needs

\* Weekends required

This role is ideal for individuals who are reliable, detail-oriented, and enjoy working with people in a dynamic environment. If you have strong customer service skills and can handle transactions with accuracy, we encourage you to apply!