Technician I, Quality Assurance

## Job Description

Position Overview

Supervises employees and quality assurance activities for assigned area to produce a high-quality product within established standards for safety, quality, quantity, and housekeeping.

Essential Duties and Responsibilities

• Supervises personnel assigned to specific duties relating to the adherence of the quality programs. These programs include: Safety Quality Food Certification (SQF), Hazard Analysis Critical Control Points (HACCP), Quality Management System (QMS), Standard Operating Procedures (SOP), Good Manufacturing Practices (GMP) and Micro lab procedures.
• Documents, trains, and monitors that employees have applied new training.
• Ensure a good follow-up of non-conformities.
• Participate in daily plant walk-throughs.
• Review and sign off on daily pre-operation inspection. This includes inspection of belts, tools, and verification log and sanitation.
• Review daily pallet tickets and file with the QA documentation on designated production lines.
• Review employee paperwork making sure it is free of errors and mistakes.
• Perform regular quality checks on mixing procedures, codes, cooler-freezer temperatures, footbaths, and conduct appropriate follow-up with employees involved in these procedures.
• Perform an ingredient check in, and work with the Purchasing department to get discrepancies resolved.
• Monitor damaged ingredients and prepare non-conformance documentation and make recommendation for disposal and/or repair.
• Conduct HACCP pre-shipment inspection.
• Assist with customer complaints, collect and organize all paperwork for review to initiate a corrective action.

## The Ideal Candidate will have the Following Qualifications

Education and Experience

• High school diploma or GED preferred.
• Experience Required: Minimum 6 months of quality or related experience preferred.
• Must be able to add, subtract, multiply and divide.
• Support management decisions, talk positively and encourage happy environment.
• Be knowledgeable of and follow the safety procedures as outlined by Monogram Foods.
• Be knowledgeable of safe food handling practices, HACCP and quality control procedures in your department.
• You must be able to speak, read and write in English.
• Serve Safe Certified
• Demonstrate a high level of energy drive and initiative.
• The ability to be self-directed and maintain excellent organizational skills.
• Ability to work flexible hours and accept additional responsibilities as needed

Education and Experience

• High school diploma or GED preferred.
• Experience Required: Minimum 6 months of quality or related experience preferred.
• Must be able to add, subtract, multiply and divide.
• Support management decisions, talk positively and encourage happy environment.
• Be knowledgeable of and follow the safety procedures as outlined by Monogram Foods.
• Be knowledgeable of safe food handling practices, HACCP and quality control procedures in your department.
• You must be able to speak, read and write in English.
• Serve Safe Certified
• Demonstrate a high level of energy drive and initiative.
• The ability to be self-directed and maintain excellent organizational skills.
• Ability to work flexible hours and accept additional responsibilities as needed

Work Environment and Personal Protective Equipment

Work Environment

• Stand on concrete.
• Ambient temperatures.
• Work with a team.

Personal Protective Equipment

• Safety shoes as needed.
• Insulated gloves as needed.
• Safety knives as needed.