Nursing Office Clerk

## Description

ACES Bassett Road School is seeking a dedicated, professional, and highly organized Full-Time Clerk for the School Nurse’s Office. This position will work 35 hours per week (8am-3pm daily Monday-Friday). This position is central to the daily operations of our health office, requiring a candidate who excels in a fast-paced environment and can provide exceptional customer service to a wide range of stakeholders.

**Key Responsibilities**

• **General Clerical Support:** Perform essential office tasks including filing, faxing, copying, and maintaining organized records.
• **Communication & Triage:** Answer multi-line telephone calls, direct inquiries to appropriate staff, and take accurate messages.
• **Stakeholder Interaction:** Serve as a primary point of contact for students, staff, parents, medical providers, and school districts, ensuring professional and responsive interactions.
• **Administrative Coordination:** Assist nursing staff with daily operations and work independently on assigned projects to ensure workload coverage.
• **Confidentiality:** Maintain strict confidentiality and ethical standards regarding sensitive student health information and school records.

## Qualifications
**Qualifications:**

• **Advanced Customer Service:** Ability to maintain a professional, approachable manner and remain calm and effective in a busy or high-pressure environment.
• **Effective Communication:** Strong verbal and written communication skills to collaborate with the Registered Nurse (RN), internal staff, and external stakeholders.
• **Computer Literacy:** Proficiency in basic computer use and software, including Microsoft Word, Excel, and Outlook.
• **Organizational Mastery:** Ability to prioritize tasks, multi-task, and manage time effectively to meet the needs of a spread-out school building.
• **Education:** High School Diploma required.

**Physical Demands & Work Environment**

• **Physical Requirements:** Must be able to bend, stoop, and lift objects weighing up to 15 pounds.
• **Mobility:** Ability to move quickly throughout a large school building to assist staff and students as needed.
• **Environment:** The work environment typically has a low to moderate noise level but can become fast-paced depending on student needs.

• **External Candidates, please apply online at**[**<www.aces.org>**](http://www.aces.org/)**.**
• **Internal candidates should apply via the "*****Careers at ACES*****" link on*****Interfaces*****.**
• **EEO/AAE**