Member Services Attendant - Part Time/ PRN

## Description
**MEMBER SERVICES ATTENDANT**
***\*Part-time/PRN Days (<30 hrs/wk.)***
***\*Varied Schedules Available***
***$16 - $17/hr.***
**\*\*Be part of a team with an award-winning reputation as one of the premier Life Plan communities in the country.**
**\*\*Be part of a team with the unique opportunity to connect with members, create joy and happiness, mentor positive energy, inspire others and, most of all, be inspired.**
##
**Benefits for Employees**(working 30 hours + per week)

• Paid time off
• Paid holidays
• 401k (with match)
• Medical, dental and vision insurance
• Short and long-term disability
• Life insurance

**Benefits for All Employees****(Full-time/Part-time &PRN)**

• Paid time off
• Heated, underground parking
• Upscale employee break room
• Employee referral awards
• Employee Assistance Program
• Uniforms provided

## **Top Reasons to apply to the Member Services Team at The Garlands of Barrington**

• This is a non-tipping environment. Our hourly employees are rewarded each year by the Members of the community with a Holiday Fund Bonus
• Take pride in working at an Award-winning community that is beautiful year round
• Be part of a team with the unique opportunity to connect with members, create joy and happiness, mentor positive energy, inspire others and, most of all, be inspired.

**Job Responsibilities for a Member Services Attendant:**

• Serves as the first point of contact to personally greet all customers and valet park vehicles.
• Provides a safe and secure environment as a First Responder in all areas of The Garlands’ community.
• Serves as liaison between The Garlands and emergency personnel, including the fire department, paramedics and 911.
• Certified in using the AED & performing CPR. (required training provided)
• Responds to medical emergencies by taking appropriate and immediate action to assist the individual(s) in distress.
• Completes building security rounds.
• Provides an array of services to Members (e.g. unloading vehicles, delivering packages and mail, transportation, dog walking, washing cars)
• Assists the Maintenance department with the snow removal, when necessary.

**\*Some weekends and holidays may be required**
## Qualifications

• Proven strong customer service skills
• Ability to demonstrate compassion, patience and understanding
• A current driver’s license in good standing
• Must have the ability to work a flexible schedule, including weekends and holidays
• Capable of learning a variety of safety, security and emergency preparedness measures and be able to respond calmly and professionally to all situations
• Excellent communication skills, phone etiquette, attention to detail
• Basic computer skills and the ability to learn new systems
• Experience working in or with Police or Fire Department may be helpful, but not required

**Physical Requirements:**

• Must be able to lift up to 50 lbs.
• Must be able to walk and stand continuously