Director of Commercial Operations

## Description

**Title:**Director of Commercial Operations

**Location:**Batavia, IL (occasional travel across IL and neighboring states)

**Type:**Full-Time | Salary, Exempt

**Compensation:**$90-140k (based on experience)

**Company Overview:**We are not your conventional construction company. Specializing in commercial and residential construction and fencing, we are an ambitious, growth-oriented firm committed to tackling complex projects others avoid. With a double-digit growth rate over the last four years, we are on a trajectory to double in size again in the next two. Our dynamic culture, rooted in excellence and strong core values, distinguishes us as an industry leader.

**Role Summary**: We are seeking a Director of Commercial Operations poised to make a significant impact. If you are an experienced operations manager looking to ascend into a divisional leadership role or a current director of operations feeling under-utilized, your skills may be a perfect match for us. This role demands a visionary leader competent in multi-faceted operational planning who can efficiently run our commercial operations division

**What You'll Do:**

• Lead and inspire project teams in a dynamic, fast-paced environment.
• Drive processes and strategies that support our ambitious 100% growth goal over the next five years.
• Report directly to the C-suite, offering your strategic insights and leadership directly where it counts.

**Who We're Looking For:**

• A seasoned project manager with a profound passion for leadership and team building.
• A process guru who thrives in rapidly evolving settings.
• A visionary leader competent in multi-faceted operational planning.

**Key Responsibilities:**

• Liaise with senior leadership to set strategic goals and make decisions for operational activities.
• Oversee day-to-day operations, ensuring a smooth and effective workflow.
• Lead and manage a diverse team, including administrative staff, remote workforce, and assistant project managers/superintendents, providing constructive feedback and ensuring procedure adherence.
• Evaluate the efficacy of business procedures and implement improvements in line with organizational objectives.
• Oversee procurement processes and manage material and resource allocation.
• Conduct financial reviews and adjust operational budgets to maximize profitability.
• Formulate or revise company policies and promote their effective implementation.
• Build and maintain relationships with external partners and vendors.
• Constantly refine customer support processes to optimize customer satisfaction.
• Ensure timely and budget-conscious completion of projects.
• Analyze and interpret performance data and metrics for ongoing improvement.
• Invest in growing our labor force, the company's most valuable asset.
• Ensure organizational compliance with legal and industry standards.

**Benefits:**

• 401k matching
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off

## Qualifications

• Proven experience as an Operations Manager or equivalent role.
• Exceptional leadership and organizational skills.
• Strong communication and people skills.
• Proficiency in business functions and principles, including supply chain, finance, and customer service.
• Familiarity with data analysis and performance/operation metrics.
• Technical proficiency in MS Office and various business software (ERP, CRM).
• A bachelor’s degree in business administration or a related field is preferred.