Compliance Agent - Jamestown, NY

## Description

**Help Keep Our Parking Operations Running Smoothly**

At **Premium Parking**, we create **great places to park**. As a **Compliance Agent**, you'll play an important role in ensuring our parking facilities remain safe, organized, and accessible for everyone. Through a combination of customer service, field monitoring, and operational awareness, you'll help maintain a positive parking experience while supporting compliance with posted parking regulations.

**Available Shifts**

• Rotating shifts Monday-Tuesday
• 8:00am-10:00am
• 12:00pm-6:00pm
• Wednesday-Friday 12:00pm-6:00pm

**What You'll Do**

• Monitor parking facilities, streets, garages, and surface lots to ensure compliance with posted parking rules
• Issue parking invoices and accurately document vehicle and parking activity using handheld technology
• Assist guests by answering questions and providing directions, parking information, and general support
• Conduct routine property inspections to identify maintenance needs, safety concerns, vandalism, or equipment issues
• Report unauthorized parking, operational concerns, hazards, and unusual activity
• Help ensure parking equipment, signage, and pay stations remain visible and in good condition
• Support special events, peak traffic periods, and other operational needs as assigned
• Promote a safe and welcoming environment for guests and team members

**What We're Looking For**

• Strong judgment and the ability to work independently with minimal supervision
• Comfort using handheld devices and basic technology (training provided)
• Commitment to safety and maintaining high operational standards

## Qualifications
**Required**

• Must be 21 years of age or older at time of hire.
• Valid driver’s license with a clean driving record.
• Comfortable using handheld devices and basic technology (training provided).
• Ability to understand and apply parking regulations.
• Ability to work outdoors in all weather conditions.
• Ability to walk and/or stand for extended periods.
• Ability to bend, lift, push, or pull up to 100 lbs throughout a shift.
• Ability to work in and around moving vehicles and active traffic areas.
• Must pass required drug screening and criminal background check.

**Preferred**

• Knowledge of local geography.
• Familiarity with traffic hazards and safety precautions.
• Previous parking, compliance, hospitality, or customer service experience.

**Why Premium Parking?**

We're more than a parking company. We're a team committed to innovation, service, and creating exceptional experiences for our customers and communities. Every day, our team helps deliver on our promise of creating **great places to park**.