Inside Sales Parts Counter

## Description

Hunton Distribution has an exciting opportunity for a motivated and customer-focused individual to join our team as an **HVAC Counter Sales Representative**. In this role, you will be the first point of contact for customers seeking HVAC parts, supplies, and technical guidance. We are looking for a bilingual candidate with strong proficiency in both English and Spanish who thrives in a fast-paced, service-oriented environment.

Join an industry leader consistently recognized as a **Top Workplace** both locally and nationally!

### **What You’ll Do**

• Provide excellent customer service by assessing customer needs and recommending appropriate HVAC parts, equipment, and filtration solutions.
• Conduct sales transactions over the phone and at the counter with commercial HVAC owners, residential contractors, and self-servicing end users.
• Assist customers with order placement, technical support, product returns, and warranty claims.
• Manage sales leads and opportunities by accurately quoting projects and promoting applicable product solutions.
• Coordinate product promotions and maintain knowledge of the Trane product line to effectively support customer inquiries.
• Receive, stock, and process incoming shipments of HVAC parts and supplies.
• Track and update inventory records and assist with maintaining adequate stock levels.
• Work collaboratively with team members to ensure a seamless and responsive customer experience.
• Flexibility to work overtime and weekends as required.

## Qualifications
### **What You’ll Bring**

• Proficiency in Microsoft Word and Excel.
• Excellent communication and interpersonal skills in both English and Spanish.
• Strong organizational skills and attention to detail.
• HVAC industry experience or technical knowledge preferred.
• A customer-first attitude and a willingness to learn and grow with the team.

### **Physical Requirements**

• Must be able to lift and carry up to 50 pounds regularly.
• Ability to stand, walk, reach, and handle materials for extended periods.
• Comfortable working at heights and using ladders or lifts up to 30 feet.
• Must be able to safely operate warehouse equipment (e.g., pallet jacks, dollies).
• Visual acuity to identify parts and read technical documents.
• Manual dexterity for operating a computer, phone, and other tools.

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### **Education & Experience**

• High school diploma or GED required.
• One-year certificate from a college or technical school preferred.
• 3–5 years of customer service, sales, or HVAC-related experience preferred.

• **Be the go-to expert behind the counter where problem-solving meets customer service.**
• **Apply today** and build your career with Hunton Distribution – where teamwork, hustle, and HVAC excellence come together to keep Houston running cool.