Production Team Member

## Description
**Summary:** This position involves all facets of production to include receiving, sorting, grading, and processing all donated merchandise received.
**Essential Duties and Responsibilities**: Include, but are not limited to the following as other duties may be assigned:
**Donations Received:**

• Meet and greet every donor immediately
• Meet every donor with a basket or dandux to properly care for each donation; assists donors by unloading vehicles
• Log each donation on the daily production sheet
• Thank every donor with the quote “thank you for helping to change lives” and offer each donor a sticker that states “I changed a life.”
• Offer a coupon and a receipt to each and every donor
• Carefully bring the donation into the processing area and sort by textiles, computers, or hard goods
• Immediately prices all furniture and takes to the sales floor, room permitting
• Take all hard goods to the wares processing station and textiles to the textile station
• Switch all full gaylords of product at both wares and textile stations, as needed or directed
• Lifts heavy objects by hand, in a team lift, or with a two-wheel dolly
• Maintains clean and safe work area and surroundings
• Secures work area at end of shift

**Grading:**

• Receive and process donations in a timely manner
• Sort, process, and price merchandise including donated and new goods as needed
• Visually inspect and separate textile donations by category such as salvage, hanging, household, underclothing, and others as designated by management
• Hangs items on appropriate hanger and places on rack
• Maintain stock in store by removing items from rack, shelves, and display areas as per manager’s request.
• Keep area clear of hazards.
• Keep work area clean to include sweeping, cleaning, and maintaining grounds as assigned
• May cashier on a relief basis as needed
• Suggests changes in working conditions to increase efficiency of department

**Hanging**

• Move saleable clothing to hanging area
• Put clothing on coat hangers in proper manner as instructed by the supervisor; May include putting on clips and buttoning garments.
• Place clothing item on pricing rack or rack to be moved to the pricing area
• Putting clothing on the floor for sale
• Watches for theft

**Material Handling**

• Receive and process items as directed
• Separate items by category as designated by the Dell Reconnect SOP
• Follow and execute the Dell Reconnect SOP
• Palletize items neatly stacked to a height requirement as designated in the Dell Reconnect SOP
• Wrap palletized items with shrink wrap to ensure stability during transport
• Weigh and label all completed gaylords and pallets per the Dell Reconnect SOP
• Utilize provided tracking sheet to record load type and weight as appropriate
• Transfer information from tracking sheet into Dell Reconnect Logistics Portal
• Notify supervisor when at least 35,000 lbs. have been processed, so pick-up can be scheduled
• Keep area clear of hazards and keep work area clean
• Assist other departments as needed
• Suggests changes in working conditions to increase efficiency of department
• Loads and unloads donation and salvage trucks
• Moves materials and items from receiving and production areas to other designated areas using hand trucks, dollies, or other equipment
• Sorts and places materials or items in appropriate production areas or in other designated areas.
• Fills requests for materials, tools, or other items and distributes items to production workers or production stations
• Fulfills all orders as directed; marks materials with identifying information
• Accepts donations and completes donation receipts as needed

**Baling**

• Lines compression chamber of baling machine with covering before baling.
• Trucks or carries materials to baling machine.
• Places materials in compression chamber of baling machine.
• Distinguishes material types by category. Removes material as needed.
• Moves lever or electric switch, causing ram to compress material.
• Threads tie bands around bale and twists or clamps ends of bands to tighten bands.
• Opens compression chamber doors and removes bale from machine.
• Trucks bales to storage place.

## Qualifications

**Leadership Competencies**

| | |

| --- | --- |

| **Leadership Competency** | **Hourly / Non-Supervisory Leader** |

| **OUR TEAM** | |

| Emotional Maturity and Respect | Thinks how their actions make other people feel and acts appropriately. Tempers personal emotions and escalates sensitive issues to the appropriate level of management. |

| Integrity | Can be counted on and trusted; models professional ethics by acting honestly. |

| Capacity for Change and Innovation | Open to new ideas and ways of doing things; gives ideas collaboratively to improve processes or programs. |

| Interpersonal Skills | Builds relationships and works well with others; listens to understand and answers appropriately. |

| Commitment to Development and Empowerment of Self and Others | Completes required training and looks to grow on the job through continuous learning; becomes self-sufficient. |

| **OUR COMMUNITY** | |

| Commitment to Goodwill’s Mission, Vision, and Values | Actions are in line with Goodwill’s Mission, Vision, and Values. |

| Commitment to Diversity, Equity, and Inclusion | Works well with people that look and think differently. |

| Community and Service | Wants to help others and make a difference in the community. |

| **OUR GROWTH** | |

| Commitment to Excellence and Customer Service | Meets goals and gives outstanding customer service to customers, donors, and participants. |

| Business Acumen | Makes good choices. Effectively transfers learning from one situation to another. |

| Stewardship and Accountability | Takes care of company property. Takes responsibility and ownership of personal actions and outcomes. |

**Qualification Requirements:**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must pass a drug screen. A criminal background check is required. A driver’s license check is required if approved to drive a forklift.

Minimum Skills

• Ability to read the English language preferred.
• Ability to add and subtract two-digit numbers preferred.
• Ability to follow instructions.
• Ability to deal with standardized situations with only occasional or no variables.