Mental Health Technician
HOMEWARD BOUND, INC. · Dallas, TX 75241
About The Role
## Description
Homeward Bound Inc. is seeking mental health technicians for its crisis residential and crisis respite units. Individuals on these units typically have a mental health diagnosis and some have been chronically unhoused for a significant length of time. Qualified individuals for these positions will have a passion for helping others, the ability to be patient, a desire to see them succeed, and a high school diploma or GED. There are weekday openings from 3pm-11:30pm and 11:00pm-7:30am, and at various times on Saturdays and Sundays. Here are some of the duties:
- Establish and maintain resident rapport with every client by sharing knowledge of personal living skills with clients both in groups and on an individual basis
- Complete administrative intake forms with every new client
- Complete 15-minute observation logs for every client on the unit
- Accompany clients to meals, outdoor breaks, and other areas throughout the facility as needed
- Facilitate psychosocial groups on a daily basis and complete the documentation for group notes
- Prepare for new clients and participate in the new client search and inventory process
- Assist in discharge process for clients as needed including re-inventorying their belongings
- Provide safe transportation in the company vehicle to drop off and pick up clients as needed
- Have a current drivers license and up-to-date personal liability insurance
- Audit client charts as requested
- Keep consistent communication with supervisors when crises occur
- Facilitate self-administration of medication with clients during regularly scheduled and unplanned medication times
- Be comfortable dealing with individuals who have experienced significant amounts of trauma and be prepared to assist in verbally de-escalating clients
- Be adept at navigating the department’s electronic health record
- Be able to collaborate well with other team members as well as be a part of an interdisciplinary team
## Qualifications
- Passion for helping others
- The ability to be patient
- Desire to see others succeed
- High School or GED required
- Must have reliable transportation and
- If in a program of substance recovery, must have at least one (1) year continuous sobriety.
**KNOWLEDGE AND ABILITY:**
- Possess good oral and written communication skills.
- Observes client confidentiality requirements.
- Adhere to facility Policies and Procedures.
- Demonstrate good interpersonal relationship skills with clients and staff members.
- Performs assigned duties and responsibilities in a timely manner.
- Possesses the ability to control problem situations in a calm and directive manner.
- Possesses the ability to establish and maintain a rapport with the clients.
- Possesses the ability to motivate, confront, and self-disclose in an appropriate manner.
- Demonstrate warmth, realness and empathy.
- Willing to upgrade knowledge and skills through continued education and training.
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