LPN Ophthalmic Technician
GRAYSTONE OPHTHALMOLOGY ASSOCIATES PA · Hickory Office - HICKORY, NC 28603; Boone Office - Boone, NC 28607; Lenoir Office - Lenoir, NC 28645; Lincolnton Office - Lincolnton, NC 28092; Wilkesboro Office - North Wilkesboro, NC 28659
About The Role
## Description
**MAIN FUNCTION**
The Ophthalmic Technician (LPN) provides clinical support to the provider by performing advanced data-collection, diagnostic testing, and patient care functions in accordance with NC LPN scope of practice. This individual assists in the delivery of safe, efficient, and high-quality ophthalmic care and ensures accurate, timely clinical documentation to support appropriate medical decision-making.
**ESSENTIAL DUTIES AND RESPONSIBILITIES** include the following. Other duties may be assigned.
- Strong communication and interpersonal skills.
- Problem-solver with analytical skills.
- Personable; empathetic with patient’s needs and concerns.
- Demonstrated ability to perform comprehensive work ups on 2-3 patients per hour
- Well-organized with attention to detail.
- Ability to work as a team member.
- Demonstrated computer literacy.
- Willing to travel to satellite locations.
**JOB QUALITY REQUIREMENTS**
- **Communication & Patient Care**
- Interact with all patients and colleagues with professionalism, courtesy, and respect.
- Guide patients through clinic procedures and explain the purpose of all tests performed.
- Obtain comprehensive patient history, including:
- - Chief complaint
- History of present illness
- Past ocular and medical history
- Medication and allergy review
- Family and social history
- Perform accurate and consistent documentation and clinical measurements, including:
- Visual acuity
- Lensometry
- Applanation or iCare tonometry
- Confrontation visual fields
- Stereo testing
- Motility evaluation
- Pupillary assessment
- Color vision testing
- Refractometry (manifest and automated)
- Angle assessment (van Herick)
- Pupil dilation and instillation of topical medications per LPN scope and physician order
- Schirmer’s testing
- Amsler grid testing
- Humphrey Visual Field testing
- Perform additional testing as required by the provider.
- Provide patient education as needed.
- Administer medications per NC LPN scope (topical ophthalmic, IM/PO/SC per provider order) and perform delegated clinical tasks consistent with licensing requirements.
- Serve as an ophthalmic scribe when assigned, documenting examination findings and assisting with treatment plan documentation.
- **Coding and Documentation Support**
- Learn basic coding concepts related to ophthalmic services and modifiers.
- Ensure visit documentation supports appropriate E/M or eye code billing.
- Maintain accuracy in documenting diagnostic testing, physician findings, and orders.
- **Administrative and Clinical Support**
- Recognize when assistance or clinical guidance is required; never perform beyond scope or competencies.
- Maintain exam room organization, cleanliness, and supply levels.
- Assist in maintaining regulatory and accreditation compliance, including OSHA, HIPAA, and medication handling standards.
- Support clinic flow to ensure timely and efficient patient care.
- Perform other duties, as required.
- **Work Culture and Professionalism**
- Demonstrate teamwork, flexibility, and positivity in daily interactions.
- Communicate professionally with patients, families, physicians, and colleagues.
- Acknowledge diverse perspectives and contribute to a respectful work environment.
- **Continuous Learning / Training / Employee Development**
- Participate in ongoing training, in-services, staff meetings, and continuing education.
- Maintain competencies related to ophthalmic testing and LPN practice standards.
- Stay current on changes in ophthalmology, eye care technology, and clinic procedures.
- **Language Skills**
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- **Triage**
- Determines which patient should be taken next from the waiting room to have testing initiated
- Escorts patients from the waiting room for the data collection
- Following testing, advises as to who will see them next and makes them comfortable during the wait
- Maintains a smooth flow of patients to the physician, altering the test sequence as required
- Escorts patients from the clinical area to the check-out station or optical dispensary, when necessary
- Addresses all clinic callbacks by the end of the session in which they were received; insuring proper chart documentation
- Under direction of physician, may call pharmacy with either new or prescription refills which will be properly recorded in patient’s chart
- **Screenings / Health Fairs**
- Assists in screenings and health fairs as needed.
**LANGUAGE SKILLS**
- Ability to read, write, and interpret medical instructions, provider orders, correspondence, and EMR documentation. Communicate effectively with patients, families, and staff.
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