Product/Inventory Specialist (2606)

## Description

At Page Auto Group, we are dedicated to providing an exceptional car-buying experience for our customers. Our team of professionals is passionate about cars and committed to delivering outstanding customer service. We are looking for a knowledgeable and enthusiastic Product Specialist to join our team and help us continue to exceed customer expectations.

**Purpose:**The Product Specialist’s mission is to provide an exceptional customer experience by offering in-depth knowledge of our vehicles and assisting customers throughout the buying process.

**Essential Duties:**

• Greet customers promptly and courteously, offering assistance and information about our vehicles.
• Demonstrate extensive knowledge of all products and services offered by the dealership.
• Assist customers in selecting the right vehicle by understanding their needs and preferences.
• Conduct test drives with customers, highlighting the features and benefits of the vehicles.
• Provide detailed explanations of vehicle features, specifications, and options.
• Stay up-to-date on new products, features, accessories, and the benefits to customers.
• Maintain a high level of knowledge about competitive models and their features.
• Assist customers in navigating the buying process, including financing and trade-ins.
• Follow up with customers post-purchase to ensure satisfaction and address any concerns.
• Maintain a professional appearance and attitude, ensuring a positive impression of the dealership.
• Work closely with the sales team to meet and exceed sales targets.
• Participate in training sessions and sales meetings to continuously improve product knowledge and sales skills.
• Maintain accurate records of customer interactions and transactions.

**Other Duties:**

• Support marketing and promotional activities as needed.
• Assist in maintaining the showroom and vehicle inventory to ensure a clean and inviting environment.
• Provide feedback to management regarding customer inquiries, concerns, and suggestions.
• Any other duties as assigned by the supervisor.

**Benefits:**

• Competitive salary and commission structure.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• 401(k) retirement plan with profit sharing.
• Ongoing training and development opportunities.

## Qualifications

• High school diploma or equivalent; associate’s or bachelor’s degree preferred.
• Previous experience in sales, customer service, or a related field is a plus.
• Strong communication and interpersonal skills.
• Passion for automobiles and extensive knowledge of vehicle features and technologies.
• Ability to build rapport with customers and understand their needs.
• Excellent organizational and time management skills.
• Proficiency in using computers and various software applications.
• Valid driver’s license and a good driving record.