General Manager - Milledgeville - 4661

## GM Job Description

**GENERAL MANAGER JOB DESCRIPTION**

This position is responsible for the day-to-day management of the restaurant. The incumbent is responsible for growing sales, achieving restaurant EBITDA, meeting budget, and creating a culture of accountability within their restaurant. Responsible for recruiting, hiring, training, coaching, and leading Managers and Team Members.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**

• Own your four walls and your local community through growing sales, achieving EBITDA, meeting budget, and creating a culture of accountability
• Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure
• Ensure CHARM service model is fully integrated by FOH Team with every Guest
• Communicate company initiatives and tactics to drive sales and profitability
• Recruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all Managers and Team Members.
• Conduct regular one-on-one's and follow-up with Managers and Team Members.
• Reinforce Team Members' skills and Managers' leadership behaviors.
• Identify and implement strategies to retain the best Team Members.
• Control receiving and inventory levels and report all concerns to Area Coach (AC).
• Create and delegate daily goals and tasks and ensure completion through consistent follow-up.
• Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals.
• Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Control funds, bank deposits, and payroll.

## Qualifications
**JOB REQUIREMENTS**

• Must be at least 21 years old.
• High School Diploma or High School equivalency required. Bachelor's Degree preferred.
• Prefer 2 years of hands-on restaurant management experience.
• ServSafe Certified preferred or able to obtain certification within 90-days of employment.
• Valid Driver's License.
• Commitment to excellence in friendly service.
• Proven ability growing sales.
• Ability to inspire and motivate others.
• Able to analyze issues and problem solve.
• Sets clear goals for themselves and their team.
• Demonstrates strong verbal and written communication skills.
• Foster collaboration and team work within your team.