Highlander Pub - Server

## Description
**General Overview:**
This position is accountable for providing diners with an exceptional dining experience.
**Key Areas of Responsibility:**

Customer Service

• Assist with greeting and seating guests upon arrival
• Conduct all service with a friendly, helpful, and professional demeanor
• Follow all company standards of service
• Comply with all health, safety, and liquor regulations
• Ensure guests are legal to purchase alcohol by verifying proper I.D.
• Monitor alcohol service and guest consumption and maintain compliance with regulations
• Be fully knowledgeable about all food and beverage offerings

Monies and Gratuities

• Proper care and handling of own server bank
• Collect all funds owed by customers
• Reconcile monies collected to the POS system and close Z

Restaurant Maintenance and Operation

• Maintain organized and sanitary work areas throughout the restaurant and kitchen
• Date, stock, and rotate products
• Complete opening and/or closing procedures if assigned those shifts
• Close, lock and secure facility when applicable
• Perform cleaning and minor facility maintenance during slow periods

## Qualifications

• Experience as server in a full service restaurant or comparable
• Must be at least 18 years of age
• Have a minimum 3 day availability, including evenings and weekends, as necessary with fluctuation levels of diners
• Must be familiar with, adhere to, and be willing to enforce all liquor-serving laws
• Adaptable, dependable and detail oriented
• Capable of diplomatically resolving any customer dissatisfaction
• Must be a self-starter and work effectively as part of a team, helping others if needed
• Must display positive attitude in managing interactions with others inside and outside the company
• Strong organizational skills and ability to multi task
• Superior interpersonal skills and customer service skills and aptitude

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• **Working Conditions**
• The physical working conditions of this position include an environment where standing 7-8 hours is routine. Server must be able to lift up to 30 lbs. for short periods.