Service Associate - Housekeeper

## Description

**JOB SUMMARY**

Responsible for the overall cleanliness of the apartment community, including but not limited to, leasing office, clubhouse, common areas, the model(s), amenities and vacant apartment homes.

**REPORTS TO**: Community Manager and/or Maintenance Supervisor

**SUPERVISES:** None

**ESSENTIAL FUNCTIONS:**

***To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.***

1. **Clean and prepare vacant apartments for move-in.**
2. **Clean community offices, club room, laundry rooms, models and exercise rooms on a daily basis.**

• Vacuum carpets.
• Sweep, mop and wax floors.
• Clean appliances inside and out including ovens, microwaves, stove tops, kitchen hoods, refrigerators, (including shelves and seals).
• Clean and disinfect kitchen – pantry, shelves, drawers, etc.
• Clean and disinfect bathrooms – bathtub, shower, toilet, sink, cabinet, etc.
• Clean and polish door knobs, drawer pulls, mirrors, light fixtures, etc.
• Sweep and clean fireplace and hearth (if applicable).
• Dust all surfaces including blinds, baseboards, window frames, fans, etc.
• Clean windows inside and out, clean a/c vents.
• Sweep and clean balconies, patios, and areas directly outside apartment unit entrances.
• Pick up remaining trash and tidy apartment.
• Sweep garages if applicable.

## Qualifications
**REQUIRED EDUCATION AND TRAINING**
**DEGREES AND DIPLOMAS**

• High school diploma or equivalent preferred.

**TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS**

• None.

**KNOWLEDGE, SPECIFIC AND ABILITIES.**

• Six (6) months minimum general apartment or institutional housekeeping experience is preferred. The skills needed for this position can be learned on the job.
• Read, understand and comply with product labels and safety policy and procedure manuals.
• Must be knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools
• Proficiency in customer service in order to effectively interact with residents, clients, team members.
• Ability to work well within a team.
• Ability to take direction.