Service Associate - Make Ready

## Description

**JOB SUMMARY**

Responsibilities include preparation of vacant apartment homes for move-ins and ensuring that established standards are met and apartments are timely turned. When needed, will assist with pool maintenance and grounds keeping.

**REPORTS TO**: Community Manager and Lead Maintenance Technician

**SUPERVISES:** None

**ESSENTIAL FUNCTIONS:**

1. Prepare vacant apartment homes for move-in.
2. Review the make-ready board and take direction from the Community Manager and/or Maintenance Manager to determine action to be taken on apartment homes.
3. Make all repairs/replacements necessary for unit to be occupied as outlined on the make-ready checklist.
4. Apply touch-up and full-paints as needed to interior and exterior of apartment homes.
5. Clean out all trash from apartment homes before, during and after make-ready activity.
6. Inspect completed apartment homes and schedules any necessary follow-up work before designating the unit as “Ready”.

• **REQUIRED EDUCATION AND TRAINING**
• **DEGREES AND DIPLOMAS**

• High school diploma or equivalent preferred.

**TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS**

• Certifications as required by State and Local Jurisdictions.

**KNOWLEDGE, SPECIFIC AND ABILITIES.**

• Must be skilled in the safe use and maintenance of hand tools, power tools, user moved aids, mechanical equipment and measuring devices.
• May be required to handle plumbing repairs, tile work, appliance repair, carpentry repairs, electrical repairs and all facets of apartment make ready.
• Demonstrated ability to diagnose mechanical, electrical or other malfunctions and make repairs or correct problems.
• Must be able to apply common sense and understanding to carry out instructions and plans.
• Will interact with vendors, contractors, Clients and all levels of employees. Therefore, must possess excellent interpersonal skills.
• Must be able to read and write in English in order to read diagrams, meters, instructions, etc.
• Must have basic knowledge of Fair Housing Laws and OSHA Requirements, EEOC.
• Must supply own tools.

## Make Ready
**REQUIRED EDUCATION AND TRAINING**
**DEGREES AND DIPLOMAS**

• High school diploma or equivalent preferred.

**TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS**

• Certifications as required by State and Local Jurisdictions.

**KNOWLEDGE, SPECIFIC AND ABILITIES.**

• Must be skilled in the safe use and maintenance of hand tools, power tools, user moved aids, mechanical equipment and measuring devices.
• May be required to handle plumbing repairs, tile work, appliance repair, carpentry repairs, electrical repairs and all facets of apartment make ready.
• Demonstrated ability to diagnose mechanical, electrical or other malfunctions and make repairs or correct problems.
• Must be able to apply common sense and understanding to carry out instructions and plans.
• Will interact with vendors, contractors, Clients and all levels of employees. Therefore, must possess excellent interpersonal skills.
• Must be able to read and write in English in order to read diagrams, meters, instructions, etc.
• Must have basic knowledge of Fair Housing Laws and OSHA Requirements, EEOC.
• Must supply own tools.

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