Field Service Engineer I

## Description

**Field Service Engineer I – Healthcare Technology**

**Join a growing company that keeps critical healthcare equipment running.**

Equipment Management Service and Repair (EMSAR), headquartered in Wilmington, Ohio, is a rapidly expanding national technical services provider supporting leading OEM partners in the healthcare industry. Our technicians play a key role in ensuring hospitals and healthcare providers have reliable, properly functioning equipment that supports patient care.

At EMSAR, we invest in our technicians with **paid training, professional development, and the tools needed to succeed in the field**.

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**Why Join EMSAR?**

• **Paid technical training and certifications**
• **Company-provided tools and equipment**
• **Travel expenses covered by the company**
• Opportunity to work with **advanced healthcare technologies**
• Exposure to **multiple types of medical and diagnostic equipment**

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**What You’ll Do**

As a Field Service Engineer, you’ll provide hands-on technical support to healthcare facilities. This includes installation, maintenance, troubleshooting, and repair of a variety of specialized equipment.

Key responsibilities include

• Performing **preventive maintenance, diagnostics, calibration, and repair** on laboratory instruments, medical diagnostic equipment, and kiosk systems
• Conducting **performance verification and equipment testing** to ensure compliance and reliability
• Documenting service activities and managing work orders using EMSAR’s **ServiceMax system**
• Communicating with dispatch teams and customers to coordinate service calls
• Representing EMSAR professionally while working at customer facilities

Expect **25% of the role to include documentation and service reporting**, with the majority focused on hands-on technical work in the field.
This position could require regional day trips and occasional overnight stays. All travel is company paid.
## Qualifications
**What We’re Looking For**
We’re looking for technicians who enjoy **solving technical problems, working independently, and supporting customers in the field**.

Successful candidates typically have

• Strong **troubleshooting and analytical skills**
• Ability to **read and interpret technical manuals and service documentation**
• Excellent **communication and customer service skills**
• Strong **organization and time-management abilities**
• The ability to work independently while following established procedures

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• **Education & Experience**
• **Option 1**

• High School Diploma or equivalent
• 2–4 years of technical or field service experience

• **OR**
• **Option 2**

• Associate degree or trade/technical school certification
• 1+ year of technical experience (including internship or apprenticeship)

Additional requirements

• Valid driver’s license and proof of liability insurance
• Ability to operate personal, fleet, or rental vehicles

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• **Physical & Work Environment**

• Frequent standing, walking, bending, and equipment handling
• Ability to lift **up to 50 lbs** and move equipment **up to 125 lbs**
• Regular use of hand tools and diagnostic equipment
• Time spent both **on-site at customer facilities and documenting service work electronically**

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**If you enjoy hands-on technical work, travel, and supporting critical healthcare technology, EMSAR offers a rewarding opportunity to grow your career in field service engineering.**