Rental Coordinator

## Description

The Rental Coordinator is responsible for assisting customers with equipment rentals, answering questions, processing rental transactions, and ensuring a positive customer experience. This position serves as a primary point of contact for customers both in person and over the phone while supporting the daily operations of the rental department. The ideal candidate is customer-focused, organized, dependable, and able to work efficiently in a fast-paced environment. This position operates in a customer-facing rental environment with frequent interaction with customers, drivers, yard personnel, technicians, and management. The Rental Coordinator plays a key role in creating a positive customer experience while supporting efficient rental operations.

## Qualifications

• Previous customer service, cashier, office, or rental industry experience preferred
• Strong communication and interpersonal skills
• Ability to multitask and work efficiently in a fast-paced environment
• Strong attention to detail and organizational skills
• Basic computer and data entry skills
• Professional appearance and attitude
• Ability to work well independently and as part of a team
• Ability to sit, stand, and walk throughout the workday
• Ability to regularly lift, push or pull up to 50lbs.