Concessions Attendant

## Description

• Responsible for opening and/or closing the Racing Snack Bar in accordance with operating procedures, safety and sanitation regulations and cash control policies and procedures.
• Prepares dishes up and serves food and beverage menu items offered at the snack bar according to established recipes and procedures.
• Requires knowledge, skills, and experience in accurately handling various forms of cash transactions, decision-making, problem solving, complaint resolution, and customer service.
• Follows all operating procedures, safety and sanitation regulations and departmental policies and procedures.
• Ensures appearance of Snack Bar and work areas are maintained in a clean and functional manner.
• Notifies appropriate staff members when assistance is needed.
• Demonstrates an upbeat and outgoing demeanor while on duty.
• Ensures compliance with all applicable regulations, laws, internal policies/procedures, and internal control protocols.
• Promotes outstanding customer relations.
• Performs other related duties as may be assigned by reporting senior

## Qualifications
**Education:**

• High school diploma or GED preferred. Technical school or formal apprenticeship may be required.

**Knowledge, Skills and Abilities:**

• Requires knowledge and skills needed to safely prepare and serve food items in accordance with internal policies and external regulations and/or laws.
• Requires knowledge and skills needed to safely prepare and serve alcoholic beverages in accordance with internal policies and external regulations and/or laws.
• Requires the knowledge, skills, and abilities to work with personal computers, inventory control systems, foodproduction/storage systems, sanitation systems, etc.
• Must be able to work effectively with peers, staff members, and regulatory agency personnel.
• Strong written and oral communication skills required.
• Ability to solve problems and deal with a variety of situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

**Licenses/Certifications/Other:**

• Must be able to pass a background check and receive a license or permit from any Regulatory Agency if applicable to perform the essential job functions
• Must be able to obtain an Oklahoma Gaming License
• Oklahoma Horse Racing License
• Must be able to obtain an ABLE Commission and ServSafe Licenses