Sales Associate

## Description

### Part-Time Thrift Store Associate

**Hope House Foundation Thrift Store – Norfolk, VA**

Looking for a part-time job with a purpose? Join the Hope House Foundation Thrift Store team! We are a nonprofit organization seeking a dependable, customer-focused team member who enjoys helping people, staying organized, and working in a fast-paced retail environment.

**Please apply online through our careers page. Applications submitted in the store will not be accepted.**

### Schedule

Applicants **must be available for all three shifts:**

• Wednesday: 3:00 PM – 6:00 PM
• Friday: 12:00 PM – 6:00 PM
• Saturday: 12:00 PM – 6:00 PM

### What You'll Do
#### Customer & Donor Service

• Welcome and assist customers and donors in a friendly and professional manner.
• Help donors unload and process donated items.
• Answer questions and provide excellent customer service.

#### Store Operations

• Organize and prioritize daily tasks effectively.
• Operate the cash register and process sales transactions.
• Assist with donation pickups when needed.
• Maintain a clean, organized, and appealing sales floor and merchandise displays.
• Help ensure the security and proper handling of store merchandise.

#### Merchandise Processing

• Sort, price, tag, and prepare donated items for sale.
• Assist with organizing and disposing of non-sellable donations.
• Support inventory flow and stock rotation.

#### Housekeeping & Maintenance

• Perform routine cleaning and housekeeping duties.
• Report maintenance or equipment concerns promptly.

#### Teamwork & Engagement

• Attend quarterly team meetings.
• Support the thrift store's mission, goals, and policies.
• Contribute positively to the success of the team and Hope House Foundation.

#### Special Events

• Assist with special projects, including support for the Hope House Foundation booth at the Stockley Gardens Arts Festival and other community events.

### What We're Looking For

• Excellent customer service and communication skills.
• Reliable attendance and punctuality.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Ability to lift, move, and handle donated merchandise.
• Positive attitude and willingness to help where needed.

### Why Work With Us?

At Hope House Foundation, you'll be part of a mission-driven organization that supports adults with developmental disabilities while working alongside a dedicated, friendly, and supportive team. Every purchase and donation helps make a difference in our community.

**Apply today and join a team that combines retail, community impact, and purpose-driven work!**

## Qualifications

**Required Qualifications**

• Must be at least 18 years of age.
• High school diploma or GED preferred.
• Previous retail, customer service, cashier, or thrift store experience is a plus, but not required.
• Ability to provide friendly and professional customer service to shoppers and donors.
• Strong organizational skills and attention to detail.
• Dependable, punctual, and able to work independently with minimal supervision.
• Must be available to work all scheduled shifts:
• Wednesday: 3:00 PM – 6:00 PM
• Friday: 12:00 PM – 6:00 PM
• Saturday: 12:00 PM – 6:00 PM
• Ability to work as part of a team and contribute to a positive work environment.
• Ability to safely lift, carry, and move donated merchandise (up to 40 pounds).
• Ability to stand, walk, bend, reach, and perform physical tasks throughout the shift.
• Comfortable operating a cash register and handling cash transactions accurately.