Branch Operations Associate

## Description

• Deliver HVAC/Refrigeration parts to customers with a positive and professional attitude.
• Assist in loading and unloading of all trucks
• Follow supervisors’ directions to ensure following correct routes and delivery instructions
• Complete daily Vehicle Maintenance Inspections
• Verify vehicle has sufficient fuel, use gas card for fueling as needed
• Report any order issues or shorts to Manager
• Quality control on **all** items going out for delivery:
• Inspection of all inventory ensuring accuracy of pick list and serial numbers
• Assist in loading customer orders when needed.
• Work with team to become fully proficient in P21 functions such as Shipping/Receiving, Order Entry, Transfers and warranties \*\*may perform Counter functions up to an avg. of 50% per pay period as needed
• Help support counter sales by writing, pulling, loading, and taking order to completion.
• Work with branch manager to ensure warehouse is in proper order by completing stocking, ensuring products in correct locations and following ARS marketing standards.
• Ensure warehouse is in proper order (clean, debris picked up, forklifts in proper charging area etc.) before the end of each shift
• Clean and sanitize restrooms and counter areas during your turn in cleaning rotation.
• Safe operation of forklifts and pallet jacks (after training)
• Follow the PWM’s (Preferred Work Methods) for Branch
• Wears proper Personal Protective Equipment (PPE)
• Ability to travel and cover other branches as needed (mileage reimbursement)
• Other duties as assigned

## Qualifications

• A minimum of a High School Diploma is required.
• 1-year warehouse operations experience and customer service experience with knowledge of local driving routes.
• Employee must pass a pre-employment drug screen.
• Ability to maintain a valid driver’s license
• Clean Motor Vehicle/Driving Record
• Must be able to communicate well with others.
• Ability to handle multiple tasks.
• Computer knowledge including MS Office applications.
• Basic typing/10-key skills.
• Must be a minimum of 20 years old
• Basic math skills
• Ability to speak, read and write English
• Keep and maintain positive relationships with customers

Forklift Training/Experience