Thrive Case Planner (3583)
The House of The Good Shepherd · Champlin Ave - Utica, NY 13502
About The Role
## Description
CTTP has a new name: **Thrive Together.**This new name reflects the program’s mission to support youth and families through challenging transitions and help them move from crisis to stability. Thrive Together offers short-term respite and intensive, phase-based care management for youth returning to the community after hospital stays. This model strengthens HGS’s continuum of care and enhances our ability to serve children, youth, and families.
**Basic Functions/Overall Responsibilities**
The Thrive Together Case Planner at the House of the Good Shepherd, in concert with the Thrive Together Director provides case management oversight and support to a multidisciplinary team supporting children and youth transitioning from hospital settings to community-based care. This role is grounded in trauma-informed, strengths-based, and relationship-centered practices, with a strong emphasis on family engagement, cultural responsiveness, and skill-building.
**Principal Assigned Responsibilities**
- Design, implement, and continuously improve the CTTP in alignment with New York State Office of Mental Health (OMH) regulations and agency policies.
- Collaborate with statewide CTTP programs to inform and influence program evolution and best practices.
- Provide clinical direction and support to ensure high-quality, evidence-informed care.
- Ensure compliance with all federal, state, and local regulations, including OMH standards.
- Participate in on-call duties as necessary.
- Support a collaborative, inclusive, and mission-driven team culture.
- Actively support staff in maintaining a Sanctuary environment that demonstrates the Sanctuary Commitments and is grounded in the philosophy of Trauma Informed Care.
- Coordinate multiple aspects of the youth’s and/or families’ care.
- Assess the youth and/or family’s needs and strengths while continuing to support development of the individual service plan in collaboration with the youth and family(ies), and/or multi-disciplinary treatment team.
- Implement strength-based service plan including community-based visits/home visits and assessments, identifying and coordinating collateral resources, recognizing gaps and needs, assessing results, and communicating with the multi-disciplinary treatment team.
- Utilize experience, education, age-specific knowledge and cultural competence in order to assess and support youth and/or families to achieve positive outcomes.
- Coordinate and deliver psychoeducational training for youth and/or families and groups in a variety of settings based on identified needs.
- Meet with youth individually to assess and teach skill development and report on their progress.
- May organize and facilitate skill-based groups for youth.
- Develop, maintain and update all required documentation in a timely manner utilizing effective written and oral communication.
- Provide or arrange for transportation of youth and/or families to and from medical, behavioral health, or other treatment related appointments as needed.
- May be assigned to lead projects or mentor program staff.
- Generalize necessary skills for home or other environments in collaboration with families and other stakeholders.
- Support the development, implementation, and maintenance of various behavior management interventions or in-home behavior management systems
- Collaborate in the ongoing development and maintenance of systems to support the practice of applied behavior analysis (e.g., data collection systems).
- Develop, maintain, and update all required documentation for regulatory compliance and in alignment with agency protocols in a timely manner.
- Develop and deliver staff training.
- May act as a mentor to direct care staff.
- Lead projects for various programs designed to elevate the practice of behavior analysis.
- Consult with and provide oversight for implementation of behavior plans.
- Serve as a resource to guide team performance.
- While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.
- Other related activities assigned by the CTTP Director.
## Qualifications
**Education and Experience Requirements**
- **Bachelor's degree, preferably in Human Services or Psychology or Social Services** a related field, required for positions with Uniform Case Record (UCR) documentation responsibilities.
- Minimum of successful **one-year experience in Human Service, and/ or Child Welfare** in a behavioral health setting, preferably working with children preferred.
- Case Management experience preferred.
**Required Knowledge, Skills, Abilities and Competencies**
- Commitment to the following and embracing the Seven Commitments of the Sanctuary Model.
- Strong clinical observational skills and the ability to assess functions of behavior and antecedents in order to implement preventative behavior intervention strategies.
- Working knowledge of generally accepted ethics and standards of social work practice.
- Demonstrated knowledge of developmental issues and proficiency in the use of assessment procedures and effective clinical interventions with children and their families.
- Ability to engage in collaborative working relationships with agency staff and service providers in children's home communities.
- Ability to work independently and confidently in various settings.
- Understanding of basic needs and developmental issues of children in a way that respects individuality.
- Asks age and developmentally appropriate questions and actively listens to children's responses.
- Develops a warm, positive, nurturing relationship with each child.
- Follows mandated reporting requirements regarding child abuse and neglect.
- Practices infection control, including appropriate hand washing procedures.
- Supports staff in applying knowledge of child development and learning in daily practice.
- Demonstrates knowledge of behavioral treatment, social skills, and age-appropriate developmental milestones of youth.
- Demonstrates the ability to form effective relationships with youth and families.
- Demonstrated knowledge of documentation requirements of licensing and accrediting bodies.
- Strong written, verbal, and organizational skills.
- Valid New York State driver's license.
**Equal Opportunity Employer**
The House of the Good Shepherd is an Equal Opportunity Employer. We value a diverse workforce and an inclusive culture. HGS encourages applications from individuals of all backgrounds and identities, including people of color, LGBTQ+ individuals, veterans, and those with disabilities. We are committed to providing reasonable accommodations to ensure equal access throughout the hiring process.
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