BAKERY MANAGER

## Description

Tony’s Market Job Description

| | |

| --- | --- |

| Title | Bakery Manager |

| Department(s) | Bakery |

| Reports to | General Manager |

Job summary

As a Bakery Department Manager you are responsible for providing a well-stocked and well-maintained department while providing superior customer service. You will prepare, package, and merchandise fresh or frozen bakery product daily, while maintaining all department and food safety/sanitation standards.

Summary of essential job functions

• Provide exceptional customer service by greeting and assisting customers and responding to customer inquiries and complaints.
• Evaluate product quality, quantity, signage and displays.
• Record production and shrink to aid in production planning
• Order and manage inventory for bakery department
• Keep shelves faced, fully stocked, and fresh.
• Cull products for poor quality, expiration dates
• Work closely with the Bakery Buyer on bakery specials, floor displays and product ordering.
• Oversee the receiving of products and check invoices for correct product, quantity, and quality upon arrival.
• Maintain the department appearance, cleanliness, and comply with federal, state, and local perishables regulations
• Develop a weekly cleaning schedule.
• Supervise, train, coach, and motivate department team members, and encourage them to take positive action and accountability for their work.
• Accurately complete paperwork and logs throughout the day (ex. shrink log, transfer log).
• Communicate immediately to the vendor/company if the delivered product is sub-par, wrong, incorrect count, or for any other discrepancies.
• Ensure products are stored properly in a timely manner.
• Review inventory and sales records to prepare reports for accounting and budgeting departments.
• Perform other special projects and duties as assigned.

**Standard job functions:**

• Upholds the 7 guiding principles of the company
• Support goals and vision of Store Director
• Consistently presents a professional personal image and uphold the company’s uniform policy
• Maintain safe, clean and well-organized working and shopping environment
• Comply with all regulatory rules and regulations including HACCP, OSHA, Dept. of Labor, Weights and Measures and local food and sanitation laws.
• Ability to work a flexible schedule including holidays and weekends
• Timely and consistent attendance

**Knowledge, skills and abilities required:**

• Strong interpersonal and verbal communication skills
• Ability to multitask and use organizational skills
• Cake decorating experience preferred.
• Grocery, market, retail or restaurant management experience preferred.