Front Desk Supervisor

## Description

# Front Office Supervisor – Days Inn Adel

**Days Inn Adel** is looking for a dependable, customer-focused **Front Office Supervisor** to join our team! This is a **full-time, entry-level management position** that is perfect for someone who has hotel front desk experience and is ready to take the next step into a leadership role.

As a Front Office Supervisor, you'll help oversee the daily operations of the front desk, ensure guests receive exceptional service, and support the General Manager with day-to-day hotel operations.

### Responsibilities

• Lead by example in providing outstanding guest service
• Supervise front desk operations during assigned shifts
• Assist with training and coaching front desk team members
• Handle guest questions, concerns, and service recovery professionally
• Ensure accurate reservations, check-ins, check-outs, and payment processing
• Maintain brand standards and company policies
• Assist with scheduling, shift coverage, and daily reporting
• Help ensure the front desk and lobby remain clean, organized, and welcoming
• Work closely with housekeeping and maintenance to provide an excellent guest experience

### Qualifications

• Previous hotel front desk experience preferred
• Leadership or supervisory experience is a plus, but not required
• Excellent customer service and communication skills
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Basic computer skills and willingness to learn hotel management software
• Must be dependable, professional, and able to work a flexible schedule, including weekends and holidays

### Benefits

• Full-time position
• Competitive pay based on experience
• Health insurance available
• 401(k) with company match
• Paid vacation
• Opportunities for advancement within a growing hotel management company

If you're ready to begin your career in hotel management and enjoy working with people in a fast-paced environment, we'd love to hear from you. Apply today and become part of the Days Inn Adel team!